Agile Pro Solutions (APS), headquartered in the USA, is currently growing its team in Skopje.
For the needs of our US based client operates in T&L industry, we are recruiting dynamic and motivated Track & Trace - Logistics Coordinator.
This position requires strong attention to detail, excellent communication skills, and the ability to thrive in a fast-paced logistics environment,
to ensure the timely delivery of goods by proactively identifying and addressing any issues or delays that may arise.
- Utilizes tracking systems and software to monitor the movement of shipments from origin to destination, ensuring timely pickup/delivery.
- Proactively identifies and addresses any delays, disruptions, or issues that may impact the pickup/delivery schedule.
- Serves as the primary point of contact for customers, providing timely updates on shipment status, addressing inquiries, and resolving any concerns or issues as well as creating spreadsheets for tracking customer loads.
- Maintains accurate records of shipment status, updates, and resolution of issues, ensuring compliance with company policies and procedures.
- Analyses data and information to identify trends, patterns, and causes of shipment issues, implementing corrective actions and process improvements as needed.
- Reviews paperwork and adds in accessory documentation if necessary.
Requirements
- Familiarity with best practices in supply chain management.
- Degree in business administration, logistics or related field preferred.
- 1+ years of experience in logistics management required.
- Ability to use data in making logistics more efficient.
- Comfort using common logistics management software.
- Strong customer service capabilities.
- Understanding of both warehouse and transportation management.
- Capacity to multitask.
Benefits
- APS Privilege Card - Discount club card.
- Paid Training: Start strong with comprehensive training – and get paid for it!
- US Career from Macedonia: Build an international career from Macedonia and continuously learn and grow your business character.
Skills Required
- Familiarity with best practices in supply chain management
- Degree in business administration, logistics, or a related field
- At least 1 year of experience in logistics management
- Ability to use data to improve logistics efficiency
- Comfort using common logistics management software
- Strong customer service capabilities
- Understanding of warehouse and transportation management
- Ability to multitask
What We Do
Agile Pro Solutions (APS) is a U.S.-headquartered outsourcing and offshore staffing provider that connects American businesses with skilled European professionals, primarily in North Macedonia. It manages talent selection, hiring, onboarding, HR, and ongoing support for clients in construction, solar, technology, finance, logistics, and related fields. The company positions its service as a cost-effective way for growing businesses to expand their teams.
