The TRA Staffing Coordinator is responsible for coordination of daily staffing with all designated facilities by effectively anticipating and scheduling needs with the facilities Staffing Coordinator, Nurse Managers and Nursing Supervisors. Maintains the office in a professional and organized manner.
Supervisor : This role will report to the TRA National Director of Staffing Operations and TRA Supervisor/Lead.
Responsibilities-
Maintains current update of facility needs.
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Responsibilities for contacting facilities regarding progress toward filling outstanding needs.
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Ensure that approval is obtained for all OT booked by TRA and documents approval in note section of scheduling system.
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Coordinates confirmation process timely and accurately beginning 3 hours prior to the start of the confirmed shift ensuring that all TRA personnel are contacted.
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Re-routes all cancelled clinicians.
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Communicate staff changes to the appropriate parties in accordance with the Confirmation and Cancelation policy.
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Ensure all work orders are maintained in the system, closed with accurate reasons, and appropriate departments are notified.
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Ensures all orders with temp request are filled.
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Anticipates and provides resolution to issues based on the needs and expectations of our customers.
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Documents all staffing request and activity in the system(s).
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Addresses all action items outlines in the staffing office’s shared email box.
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Reply’s to all client and TRA clinical employee communications, and voice messages, in all systems.
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Answers all phone calls.
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Ensures employees comply with regulatory and TRA/Corporate directives, policies and procedures.
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Forwards Corrective Actions and facility’s concerns to TRA chain of command.
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Serves as Liaison between staff, vendors and facilities to meet minimum staffing requirements within established parameters at booking.
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Establishes a harmonious relationship with facilities through cooperative contacts.
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Provides detail notes on shift activity, anticipated staffing changes, facility requests, call offs, and cancellations for teammates upon shift change.
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Participates in special projects, as needed.
Minimum Education
High School Diploma or GED equivalent
Preferred Education
Associate College Degree
Experience
Minimum Experience
Minimum one year customer service experience required
Preferred Experience
Staffing, scheduling and workforce management experience
About UsWho We Are
Skills Required
- High school diploma or GED equivalent
- At least one year of customer service experience
- Associate college degree
- Staffing, scheduling, and workforce management experience
What We Do
Tenet Healthcare Corporation (NYSE: THC) is a diversified healthcare services company headquartered in Dallas. Our care delivery network includes United Surgical Partners International, the largest ambulatory platform in the country, which operates ambulatory surgery centers and surgical hospitals. We also operate a national portfolio of acute care and specialty hospitals, other outpatient facilities, a network of leading employed physicians and a global business center in Manila, Philippines. Our Conifer Health Solutions subsidiary provides revenue cycle management and value-based care services to hospitals, health systems, physician practices, employers, and other clients. Across the Tenet enterprise, we are united by our mission to deliver quality, compassionate care in the communities we serve. For more information, please visit www.tenethealth.com.
