TPF Mainframe Console Operator

Job Description:

Essential Job Functions:

• Offer foundational technical support in infrastructure services, providing assistance in routine tasks.
• Assist with infrastructure projects and assignments.
• Participate in basic monitoring and routine troubleshooting of infrastructure systems.
• Collaborate with team members to address infrastructure challenges and daily operational tasks.
• Support the creation and maintenance of infrastructure documentation.
• Develop and improve technical skills through on-the-job experience.
• Show eagerness to learn and gain expertise in infrastructure services.
• Follow established best practices and standards in infrastructure service delivery.

• Provide console operations and monitoring for all z/TPF systems, and respond to system messages and alerts appropriately, escalating to other support groups as required.
• Provide console operations and monitoring for TPF related z/VM systems, similar to those provided for z/TPF systems.
• Create and execute ITIL based incident, problem, and change tickets utilizing various internal and client specific ticket solutions.
• Create and maintain detailed ITIL driven documentation related to the processes, procedures, and activities specific to the z/TPF systems operated for multiple clients.
• Participate in execution of hardware related changes in the z/TPF environment, including hardware installations, refreshes, replacements, upgrades, decommissions, and removals, as well as related MCL (microcode) upgrades.
• Control and set processing limits of z/TPF CPUs and components, by the execution of system commands to define LPARs, LPAR weighting, z/TPF i-streams, MIPs levels, etc.

Qualifications of TPF Mainframe Console Operator:

• High school graduate required, Bachelor’s degree in IT related field preferred but not required.
• Excellent communication skills, ability to multi-task, and work under pressure
• Proficiencies in data analysis and problem-solving
• Ability to work nights, weekends, holidays, or rotating shift schedules, as part of a 24x7x365 support organization

Other Qualifications:

• Basic understanding of TPF Operations Console commands, processes, and procedures to help ensure continuous service delivery, performance, and availability of multiple TPF systems.
• Familiarity with TPF utilities and batch jobs to support system maintenance and application processing, including using both direct z/TPF command line input and automated job scheduling systems to manage and document job runs.
• General knowledge of operating, maintaining, and troubleshooting hardware in z/TPF environments, including CPUs, virtual tape subsystems, DASD subsystems, and network architecture, to assist with troubleshooting connectivity and networking issues.
• An advanced degree in a relevant field is a plus.
  Relevant certifications, such as CompTIA A+, Microsoft Certified: Azure Fundamentals, or Google Cloud Associate, are a plus.

Work Environment:

• On-site training, then remote work.
• Tulsa, OK area preferred.
• 12-hour shifts and potentially overnight work.
• Paid overtime.

Compensation at DXC is influenced by an array of factors, including but not limited to the experience, job-related knowledge, skills, competencies, as well as contract-specific affordability and organizational requirements. A reasonable estimate of the current compensation range for this position is $39,800 - $65,000.

Full-time hires are eligible to participate in the DXC benefit program. DXC offers a comprehensive, flexible, and competitive benefits program which includes, but is not limited to, health, dental, and vision insurance coverage; employee wellness; life and disability insurance; a retirement savings plan, paid holidays, paid time off.

If you are an applicant from the United States, Guam, or Puerto Rico

DXC Technology is an Equal Opportunity/Affirmative Action employer. All qualified candidates will receive consideration for employment without regard to disability, protected veteran status, race, color, religious creed, national origin, citizenship, marital status, sex, sexual orientation/gender identity, age or genetic information. DXC's commitment to diversity and inclusive selection practices includes ensuring qualified long-term unemployed job seekers receive equal consideration for employment. View postings below.

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