Tier 2 Customer Support Specialist

Posted 2 Days Ago
Hiring Remotely in United States
Remote
1-3 Years Experience
Artificial Intelligence • Legal Tech • Software
The Role
As a Tier 2 Customer Support Specialist at DISCO, you will deliver support via chat and email, troubleshoot technical issues, investigate bugs, document feature requests, and assist with process improvements and ad-hoc projects.
Summary Generated by Built In

The Company
HQ: Austin, Texas
1,063 Employees
On-site Workplace
Year Founded: 2013

What We Do

DISCO provides a cloud-native, artificial intelligence-powered legal solution that simplifies ediscovery, legal document review, legal hold and case management for enterprises, law firms, legal services providers, and governments. Our scalable, integrated solution enables legal departments to easily collect, process, and review enterprise data that is relevant or potentially relevant to legal matters.

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