Description
Supervisor: Lift Operations Supervisor
Department: Lift Operations
Type: October- End of Season / Seasonal
Position Overview: Scan/validate lift tickets and report any discrepancies to Supervisor.
Supervisory Responsibilities: None.
Essential Job Functions:
- Scan tickets and validate all lift riders have current day / season tickets before lift is loaded.
- Escort invalid ticket holders to Ticket Office for resolution of issues.
- Provide an engaging customer experience through friendly and efficient service.
- Assist lift operators to work around or near moving lift carriers.
- Maintain a clean and safe working environment.
- Work together with all departments to build a positive working environment.
- Show up to work on time, consistent attendance, and be dependable.
- Physically perform the essential job functions of this position.
- Other duties as assigned.
Required Knowledge, Skills, and Abilities:
- Excellent verbal and written communication skills.
- Basic ability to ski or snowboard.
- Knowledge of Resort products.
- Excellent customer services skills in person.
- Ability to work a schedule including evenings, nights, weekends, and holidays.
- Ability to relate in a positive manner to guests and co-workers.
- Ability to work well under pressure, problem solve and multitask.
- Thorough understanding of company policies and practices.
- Reliable transportation.
Benefits:
- Discounts for employee & some dependent passes, tickets, services, and retail.
- Discounted passes to other mountains.
- Access to free training.
The job description is intended to describe the general nature of the work being performed. It is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. It does not constitute an employment agreement between the employer and the employee and is subject to change as the needs of the employer and the requirements of the job change.
Requirements
Required Knowledge, Skills, and Abilities:
- Excellent verbal and written communication skills.
- Basic ability to ski or snowboard.
- Knowledge of Resort products.
- Excellent customer services skills in person.
- Ability to work a schedule including evenings, nights, weekends, and holidays.
- Ability to relate in a positive manner to guests and co-workers.
- Ability to work well under pressure, problem solve and multitask.
- Thorough understanding of company policies and practices.
- Reliable transportation.
Education / Experience:
- One year of skiing or snowboarding experience preferred.
- Background check.
Skills Required
- Excellent verbal and written communication skills
- Basic ability to ski or snowboard
- Knowledge of resort products
- Excellent in-person customer service skills
- Ability to work evenings, nights, weekends, and holidays
- Ability to relate positively to guests and coworkers
- Ability to work under pressure, solve problems, and multitask
- Thorough understanding of company policies and practices
- Reliable transportation
- One year of skiing or snowboarding experience
- Successful completion of a background check
What We Do
CMR F&B LLC is a Chewelah, Washington company associated with 49° North Mountain Resort, a family-friendly alpine ski area in the Colville National Forest. Its resort-facing work includes food and beverage service and guest support for mountain activities, such as selling tickets, passes, rentals and parking, as well as operating alpine retail functions. The company’s seasonal roles contribute to the day-to-day visitor experience at the resort.
