Theatre Receptionist

Join an Organisation where we Serve Something Greater; See Something Greater; and Strive for Something Greater!

St Vincent’s Private Hospital Melbourne is seeking a highly organised and customer-focused Theatre Receptionist / Clerk to join our Perioperative Services team. This is an exciting opportunity to work within a supportive and collaborative hospital environment, providing exceptional administrative and clerical support to our busy Theatre Department.

At St Vincent’s Private Hospital Melbourne, you will become part of a values-driven organisation committed to compassion, excellence, integrity and justice in everything we do.

Reporting to the Perioperative Services Manager, the Theatre Receptionist / Clerk is responsible for managing the clerical administration of the Perioperative Suite while supporting Nurse Unit Managers and clinical staff with day-to-day administrative functions.

As the first point of contact for patients, visitors, surgeons and staff, you will provide exceptional customer service both face-to-face and over the phone in a fast-paced healthcare environment.

• Provide a high level of customer service to patients, visitors, VMOs and staff
• Respond to phone enquiries and manage front desk operations within the Theatre Department
• Coordinate theatre administration and departmental clerical support
• Maintain accurate patient perioperative data, prosthesis codes and CMBS item numbers
• Schedule appointments and support departmental diary management
• Process medical observer requests and surgical assistant documentation
• Assist with roster input, presentation preparation, filing, archiving and report typing
• Manage locker allocations and departmental records
• Order stationery and medical supplies as required
• Utilise hospital systems including IBA, Riskman, BEIMS and other internal platforms
• Support quality improvement initiatives and maintain theatre reception manuals
• Ensure compliance with infection control, WHS and hospital policies and procedures

To be successful in this role, you will have:

• Previous experience in a healthcare clerical, administration or receptionist role
• Strong customer service experience in a fast-paced environment
• Intermediate to advanced computer skills including Microsoft Office
• Excellent communication and interpersonal skills
• High attention to detail and accurate data entry skills
• Strong time management and multitasking abilities
• Ability to work collaboratively within a multidisciplinary team
• Understanding of medical terminology (desirable)
• Experience with hospital systems and patient management systems (desirable)
• Commitment to patient confidentiality and professional standards

WHY WORK FOR ST VINCENTS PRIVATE HOSPITAL MELBOURNE

St Vincent’s Private Hospital Melbourne (SVPHM) is a facility of St Vincent’s Health Australia under the stewardship of Mary Aikenhead Ministries.  We are a not-for-profit Catholic private hospital, which operates across four sites at Fitzroy, East Melbourne, Kew and Werribee.

You will join a high performing team and a workplace with relationships built on mutual trust and respect. We value our staff and offer professional advancement in a respectful, collaborative and learning environment.

• Join the St Vincent’s Health Australia Group, and work for a truly values based organisation, who operate across VIC, NSW and QLD
•  Salary packaging available (pay less tax and increase your take home pay!
•  Gain access to discounted gym membership through Fitness Passport
•  Option to join our workplace giving program, Give4Good
•  A great work life balance with options to purchase additional leave
•  Receive a staff discount on hospital admissions to any SVHA Private Hospital

APPLY NOW!

If this is the role for you, please hit the APPLY button now! Your application must include:

• Cover Letter
• Resume

We are committed to equal employment opportunity, ethical practices, and the principles of cultural diversity and promote a smoke free work environment.

St Vincent's Health Australia is committed to reconciliation and encourages Aboriginal & Torres Strait Islander people to apply for all advertised positions. For further information, visit https://www.svha.org.au/about-us/reconciliation or get in contact at [email protected].

REQUIREMENTS:

Criminal record and/or child protection checks will be conducted and will form part of the selection criteria for this role.

SVPHM has a duty of care under work health and safety legislation to eliminate and/or control the risk of transmission of vaccine preventable diseases (VPD) in healthcare settings. You are therefore required to comply with the SVHA Staff Health Screening Immunisation Policy, which, depending on the role you perform in the organisation will require you to undergo mandatory immunisations/vaccinations (including flu vaccinations).

SVHA generally requires its staff to be fully vaccinated against COVID-19. Please contact us if you would like to know more.

HAVE A QUESTION AND WANT TO KNOW MORE:

If you would like to discuss this opportunity please contact Mirjana Bulatovic on [email protected]

At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.

For further information, visit https://www.svha.org.au/about-us/reconciliation or get in contact at [email protected]

View Reconciliation Action Plan

View Code of Conduct