TFP Program Assistant

Posted 3 Days Ago
Be an Early Applicant
92220, Banning, CA, USA
In-Office
21-21 Hourly
Junior
Healthtech • Social Impact • Pharmaceutical • Telehealth
The Role
Provides clerical and administrative support for a tribal family partner program, including enrollments, scheduling, phone coverage, file and referral maintenance, correspondence, meeting minutes, supply purchasing, inventory tracking, flyers, and recruitment events. Requires strong communication, organization, customer service, computer, and independent-work skills, along with cultural sensitivity, safe driving, and BLS certification.
Summary Generated by Built In

To be eligible for consideration, a fully completed application must be received by the posted deadline. A complete application includes all required sections, including education, employment history, references, and any other information or documents requested in the job posting. Applications that are incomplete or completed after the posted deadline will not be eligible for consideration.


Summary:

Applicants must have a high school diploma or equivalent and a minimum of two years of office work experience; Health Promotions experience is preferred. Applicants must be proficient in Microsoft Office, type at least 45 words per minute, possess strong written and verbal communication skills, and have experience using standard office equipment and maintaining filing systems. A valid California driver’s license with at least three consecutive years of licensed driving experience, a safe driving record, current DMV printout, and continued insurability under the Corporation’s insurance carrier are required. Must have or be willing to obtain current BLS certification through the American Heart Association or American Red Cross prior to orientation.

The Tribal Family Partner Program Assistant is a full-time, grant-funded position that provides clerical and administrative support for the Native Challenge Tribal Family Partners Program. Duties include assisting with program enrollments, scheduling meetings, answering phones, maintaining files and referrals, preparing correspondence and meeting minutes, purchasing and tracking supplies, creating flyers, and supporting community recruitment events. The position requires strong customer service, communication, organizational, and computer skills, as well as the ability to work independently and meet established deadlines. This position is funded by a Grant. Must be able to work with the Indian community and be sensitive to the Indian culture and its needs.


Major Duties and Responsibilities:

Duties of this position shall include but are not limited to the following:

• Excellent Customer Service; empathy, active listening, program solving, and communication

• Conduct program enrollments in-home and virtual.

• Type letters, reports, manuals, meeting minutes, grants, newsletters, statistical data, etc.

• Help in purchasing program supplies and ensuring that purchase orders and work orders are submitted to appropriate departments.

• Maintain filing, referrals, and material inventory on a daily basis for the department as assigned.

• Answer telephones, transfer calls, take messages and ensure appropriate distribution and referral.

• Set up meetings for the Director, Department, and Advisory Committee as assigned. In charge of typing minutes, and agendas and purchasing meeting supplies.

• Complies with dress code and good interpersonal skills with staff and the community.

• Other duties as assigned.

Qualifications

Education:

High school diploma or equivalent.


Experience:

Minimum of two years of office work experience; Health Promotions experience is preferred.


Certification:

CPR (BLS Provider) certification through the American Heart Association (AHA) or the American Red Cross. Certification may be obtained prior to orientation.


Skills:

Type 45 words per minute. Excellent grammar, spelling, and verbal, and written communication skills are required. Microsoft Office; Word, Excel, PowerPoint.

The position requires working in an office environment with usual equipment including phones, computers, copiers, scanners, eFax, etc. Organization of file systems. The position also requires driving; must maintain a safe driving history and good knowledge of traffic laws.


License:

Current CPR Certification that meets the guidelines from the American Heart Association or Red Cross (Can be obtained prior to orientation)

Valid California driver’s license, have at least three consecutive years of licensed driving experience, and maintain a safe driving record consistent with California Good Driver guidelines. A current DMV printout is required prior to hire and every six months thereafter. Must remain insurable by the Corporation’s insurance carrier and demonstrate safe vehicle and patient transportation practices.


Ability To:

Learn computer data systems; Microsoft Office, graphics on P.C., and other programs as it benefits the program. Continuously upgrade skills through in-service training and/or continuing education. Meet routine, established deadlines without supervisor’s directive, i.e., filing accomplished on a daily basis. Perform office practice functions with limited supervision of routine tasks.

Must be able to work with the Indian Community, and be sensitive to the Indian culture and its needs.


Physical Demands:

Ability to lift 20 lbs. This position requires transporting supplies regularly.


Appointment Type: 

Full-Time, 40 Hours, Non-Exempt


Compensation:

$21.00 per hour ($43,680 annually)


Clinic Location:

Morongo Indian Health Clinic (11555 ½ Potrero Banning, Ca 92220)

Skills Required

  • High school diploma or equivalent
  • At least two years of office work experience
  • Health promotions experience
  • Proficiency with Microsoft Office, including Word, Excel, and PowerPoint
  • Typing speed of at least 45 words per minute
  • Strong written and verbal communication, grammar, spelling, organization, and customer service skills
  • Experience with standard office equipment and filing systems
  • Current BLS or CPR certification through the American Heart Association or American Red Cross, obtainable before orientation
  • Valid California driver's license with at least three consecutive years of licensed driving experience
  • Safe driving record, current DMV printout, and continued insurability under the employer's insurance carrier
  • Ability to work independently, meet deadlines, and work sensitively with the Indian community and its culture
  • Ability to lift 20 pounds and regularly transport supplies
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The Company
HQ: Grand Terrace, CA
350 Employees
Year Founded: 1974

What We Do

Riverside-San Bernardino County Indian Health, Inc. (RSBCIHI) is the largest tribal healthcare organization in California. It is dedicated to providing high-quality, culturally sensitive, and accessible healthcare to Native American communities within Riverside and San Bernardino counties. Its mission is to respect traditional customs, promote overall wellness, and provide early intervention to help patients achieve healthy lifestyles.

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