Unlock your potential in a change delivery team where you can grow your career while improving how clients and businesses experience digital operations.
As a Testing Associate in Cross Product Change Services within Digital Platform Services, you support change programs that enhance digital capabilities across securities services. You partner with product, application development, operations, and quality teams to translate requirements into clear test scenarios and evidence-based outcomes. You help strengthen controls, improve client experience, and contribute to scalable infrastructure through disciplined test planning and execution.
Job Responsibilities:
- Analyze business requirements to confirm scope, assumptions, and test coverage needs across custody, settlements, and asset servicing change programs
- Define current and target process flows to document the operational impact of technology and process changes
- Document test strategy, test plan, entry criteria, and exit criteria in line with established team practices
- Develop user acceptance testing scenarios and scripts that are traceable to requirements and control objectives
- Execute agreed test scenarios, capturing results and evidence in Jira
- Record defects and gaps clearly, including steps to reproduce, expected outcomes, and supporting evidence
- Identify delivery risks and issues early, proposing practical mitigation actions to protect timelines and quality outcomes
- Track testing progress, dependencies, and actions through to closure, maintaining transparency for stakeholders
- Coordinate meetings, materials, and minutes to keep delivery teams aligned on decisions and next steps
- Communicate status, risks, and blockers to management and stakeholders with timely, concise updates
- Demonstrate quality leadership through ownership, constructive challenge, and consistent execution standards
Required qualifications, skills, and capabilities:
- Demonstrate functional experience in at least one domain such as payments, custody, trade instruction capture, settlements, asset servicing, cash management, client onboarding, reference data, or fund services
- Hold a graduate or postgraduate degree
- Evidence 5+ years of experience in the financial services industry
- Apply structured problem-solving skills to break down complex topics, synthesize insights, and recommend practical actions
- Manage priorities independently to deliver tasks to completion under tight deadlines
- Build effective stakeholder partnerships, including engagement with senior leaders and business contacts
- Produce clear written communication and deliver confident verbal communication suited to varied audiences
- Maintain organized documentation practices across testing and delivery artifacts
Preferred qualifications, skills, and capabilities:
- Demonstrate testing experience in change delivery environments supporting operations, product, or technology outcomes
- Apply experience with analytics and automation tools such as Oracle Analytics Cloud, Oracle Business Intelligence Enterprise Edition, Visual Analyzer, Oracle Business Intelligence Publisher, Alteryx, Tableau, Python, SQL, or PL/SQL
- Demonstrate exposure to cloud platforms such as Amazon Web Services or Oracle Cloud
- Developing experience using AI-powered analytics, workflow automation, or intelligent process tools to drive efficiency gains, reduce manual effort, or improve accuracy in operational processes.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Skills Required
- Functional experience in at least one domain such as payments, custody, trade instruction capture, settlements, asset servicing, cash management, client onboarding, reference data, or fund services
- Graduate or postgraduate degree
- At least 5 years of experience in the financial services industry
- Structured problem-solving skills for analyzing complex topics and recommending practical actions
- Ability to manage priorities independently and deliver under tight deadlines
- Ability to build stakeholder partnerships, including with senior leaders and business contacts
- Clear written and verbal communication skills
- Organized documentation practices across testing and delivery artifacts
- Testing experience in change delivery environments supporting operations, product, or technology outcomes
- Experience with Oracle Analytics Cloud, Oracle Business Intelligence Enterprise Edition, Visual Analyzer, Oracle Business Intelligence Publisher, Alteryx, Tableau, Python, SQL, or PL/SQL
- Exposure to Amazon Web Services or Oracle Cloud
- Developing experience with AI-powered analytics, workflow automation, or intelligent process tools
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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