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Boca Raton, FL, USA
In-Office
Internship
Retail • Appliances • Industrial • Manufacturing
The Role
The IT Intern provides technical assistance to staff and customers, installs and troubleshoots computer hardware and software, monitors system performance, performs backups, maintains records, researches technical solutions, and trains team members. The role is based onsite at the corporate headquarters in Boca Raton, Florida.
Summary Generated by Built In

QEP is a leading designer, manufacturer and distributor of a broad range of best-in-class flooring and installation solutions and tools for commercial and home improvement projects worldwide.

Our Mission is to manufacture and distribute a broad range of best-in-class flooring and installation solutions for commercial and home improvement projects worldwide.

Our Vision is to be known globally as the product authority within our brand categories, driven by the FABRIC of our core values.

Why Work With Us - Our global presence is built on teamwork. Diversity and inclusion are rooted in the fabric of our character and play a significant role in our success. Let’s start building the future together!

We offer a highly competitive total compensation package with meaningful benefits programs for our employees and their families geared toward wellness, financial protection, and retirement savings.

The IT Intern will support our in-house IT department in providing technical assistance, maintaining computer systems, and configuring hardware and software. The successful candidate will be able to troubleshoot and resolve technical issues, assist with the implementation of new technologies, and provide training and support to team members.

What will you be doing?

  • Provide technical assistance to staff and customers on hardware and software-related issues
  • Install, configure, and troubleshoot computer systems, hardware, and software
  • Monitor system performance and troubleshoot any issues
  • Follow established procedures and processes for computer maintenance
  • Provide training and support to team members on the use of computer systems and software
  • Perform system backups and maintain accurate records
  • Research and recommend solutions for technical problems

What you will bring?

  • Bachelor’s degree in Information Technology, Computer Science, or related field
  • Knowledge of computer systems and software
  • Knowledge of network and system security
  • Familiarity with hardware and software installation
  • Excellent problem-solving and troubleshooting skills
  • Strong communication and customer service skills
  • Able to work independently and as part of a team
  • Able to learn quickly and adapt to changing technology

Note: This position is based in our Corporate Headquarters in Boca Raton (FL); Candidate will need to reside locally.

QEP is headquartered in Boca Raton, FL, with offices in U.S., Canada and Asia.

At QEP, we are committed to creating an environment where we can all be proud to work and be our best. Part of this commitment is being an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Skills Required

  • Bachelor's degree in Information Technology, Computer Science, or a related field
  • Knowledge of computer systems and software
  • Knowledge of network and system security
  • Familiarity with hardware and software installation
  • Excellent problem-solving and troubleshooting skills
  • Strong communication and customer service skills
  • Ability to work independently and as part of a team
  • Ability to learn quickly and adapt to changing technology
  • Local residence in or near Boca Raton, Florida

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The Company
HQ: Boca Raton, FL
Year Founded: 1979

What We Do

Founded in 1979, Q.E.P. Co., Inc. is a leading global provider of high-quality, innovative, and value-driven flooring installation solutions. The company manufactures, markets, and sells a comprehensive line of flooring installation tools, adhesives, and underlayments for both professional installers and DIY consumers. It distributes its products worldwide to home improvement retail centers and professional specialty distribution outlets under various respected brand names such as QEP and ROBERTS.

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