Test Manager

Posted Yesterday
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Columbia, SC, USA
In-Office
Expert/Leader
Cloud • Information Technology • Consulting • Cybersecurity
The Role
Lead and manage user acceptance and other testing phases for a state Child Support Enforcement system. Develop and manage test plans, monitor contractor testing performance, produce metrics/reports, oversee incident management, ensure testability of requirements and components, and support transition from acceptance to pilot.
Summary Generated by Built In
Company Description

Ask IT Consulting Inc, backed by a $500 million Microtek group company, provides an industry leading blend of technology, business consulting, and outsourcing services. Ask IT is a minority-owned enterprise; it has been founded on providing the highest quality possible and on the devotion to customer satisfaction. ASK IT consulting is an equal opportunity employer, which is a global staffing, consulting and technology solutions company, offering industry-specific solutions to fortune 500 clients and worldwide corporations.  

Job Description

seeking a Test Manager to be responsible for working with the State and software development contractor to plan and execute a successful user acceptance testing. The Test Manager is also responsible for monitoring and ensuring the proper execution of the development contractor’s test management plans and processes. 

Scope of Work:

• Produce, while working with the State Project Team and System Development Contractor, and manage the detailed step by step test plans for acceptance testing. These plans encompass input data, testing conditions, and expected results. 

• Monitor and report the execution of the System Development Contractor’s performance under the CFS Project contract as it relates to all testing phases. This involves working with System Development Contractor’s tools and appropriately extracting data to produce metrics and reports. 

• Assisting with developing processes and plans for functional, system, integration, regression, performance/stress, and acceptance testing performed on the CFS Project and ensure that they are followed

• Work with Requirements Manager(s) to ensure product requirements are testable

• Work with Development Manager(s) to ensure that developed components are testable 

• Clearly understand the testing deliverables needed for all phases of testing

• Working with System Development Contractor, the State Project Team and end users in establishing test cases and test scenarios in a manner that will ensure that all requirements are thoroughly tested

• Assist in the successful transition from acceptance testing to pilot. This will involve working with the State and the System Development Contractor in incident management and communication.

• Work with the System Development Contractor to meet deliverable goals

• Build, update, and manage the testing sections of the project schedule 

• Manage and report testing results by State and other user staff for acceptance test activities as described in applicable plans

• Anticipating, identifying, and implementing test process changes as appropriate

• Reporting and/or confirming the System Development Contractor’s reporting of testing status and status of related activities being performed or monitored

• Overseeing incident reporting and correction process

• Ensuring that appropriate test metrics are produced and monitored

• Ensuring the Test Plans are being followed

• Ensuring that the test database is updated

Qualifications

• 5+ YEARS EXPERIENCE MANAGING AN IT TESTING TEAM 

• 3+ YEARS EXPERIENCE MANAGING A CHILD SUPPORT ENFORCEMENT TESTING TEAM

• 10+ YEARS EXPERIENCE PREPARING, DOCUMENTING, AND EXECUTING TEST CRITERIA, TEST CASES, TEST SCRIPTS, AND TEST PLANS FOR IT SYSTEMS PROJECTS (PREFERENCE WILL BE GIVEN TO EXPERIENCE FOR THIS QUALIFICATION RELATED TO A CHILD SUPPORT ENFORCEMENT SYSTEM)

• 7+ YEARS OF SYSTEM DEVELOPMENT OR PROJECT MANAGEMENT EXPERIENCE, OR COMBINATION THEREOF

• 2+ YEARS EXPERIENCE WITH AUTOMATED TEST TOOLS (PREFERENCE WILL BE GIVEN TO EXPERIENCE WITH QUALITY CENTER/TEST DIRECTOR)

• ABILITY TO PLAN, ORGANIZE, INSTRUCT, AND REVIEW THE WORK OF THE TESTING TEAM

• ABILITY TO COMMUNICATE (ORALLY AND WRITTEN) EFFECTIVELY WITH TECHNICAL, NON-TECHNICAL STAFF, CUSTOMERS/STAKEHOLDERS (STATE AND FEDERAL) AND EXECUTIVES

• KNOWLEDGE OF INDUSTRY STANDARDS (E.G. ISO, IEEE)

PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE):

• EXPERIENCE WITH MICROSOFT TEAM FOUNDATION SERVER (TFS) AND MICROSOFT TEST MANAGER

REQUIRED EDUCATION: BS DEGREE

Additional Information

If you are interested in finding out more about opportunities near you, if you are in need of a staffing firm such as ours, or if you just have a question regarding your resume and career path, please email me at ryan<at>askitc.com

Skills Required

  • 5+ years experience managing an IT testing team
  • 3+ years experience managing a Child Support Enforcement testing team
  • 10+ years preparing, documenting, and executing test criteria, test cases, test scripts, and test plans for IT systems projects
  • 7+ years of system development or project management experience (or combination)
  • 2+ years experience with automated test tools (preference to Quality Center/Test Director)
  • Ability to plan, organize, instruct, and review the work of the testing team
  • Effective oral and written communication with technical and non-technical staff, stakeholders, and executives
  • Knowledge of industry standards (e.g., ISO, IEEE)
  • Experience with Microsoft Team Foundation Server (TFS) and Microsoft Test Manager
  • BS degree
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The Company
125 Employees
Year Founded: 2008

What We Do

Ask IT Consulting Inc. is a global information technology management firm founded in 2008 and headquartered in Holtsville, NY. The company specializes in providing comprehensive technology and workforce solutions, including IT consulting, talent management, and digital services. Their expertise extends to cybersecurity, cloud computing, and IT staffing, focusing on delivering tailored, innovative, and effective solutions to meet the unique objectives of their diverse clients.

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