Test Manager : Salesforce CRM

Project Title: CRM-Salesforce

Title: Test Manager

Description

Phased approach to implementing Salesforce as our primary housing application and migrating some aspects from ActiveH application to the new platform. It will be a phased approach possibly up to a several years with the initial phase setting the groundworks for the remainder of the programme

The main things for the quotation would be to consider,

1. Initial 30 days of experienced UK shore-based Test Manager with a focus on the following, this will allow us to move quickly whilst we sort out commercials for the much bigger piece. So, a SOW for these 30 days. It is expected that test analysts will be offshore.

1. Will engage in the discovery stage of project lifecycle for the procurement of CRM from Salesforce and will start producing the overall test strategy for the programme
2. Will start to consider test planning including environments, test reference data, resourcing etc…
3. Will consider regression testing through the Ranorex automation tool, so approach will be critical on this.
4. Will consider implications of migration from existing to Salesforce.
5. Will actively enter testable entities into MS Dev/Ops and start planning within the tool. Which will be iterative, with some agile sprints as well.
6. Will start planning the wider test capability for the rest of the programme which will be extensive over a protracted period of years not months with Complaints and Repairs being the first two aspects.

At a high level this could be summarised as being,

• Test Strategy
• High level Test Plan
• Automation Strategy
• Test Governance and Compliance approach