About the job
At MECCA, quality isn’t a phase we bolt on at the end — it’s built in from the very first conversation. As our new Test Lead, you’ll be the senior quality voice across five squads (three web, two app), shaping how testing gets done long before a line of code is written.
This is a shift-left role at heart. You’ll be in the room during discovery and design, asking the right questions early so performance, accessibility, resilience and automation are planned for up front — not scrambled together at the end. You’ll guide a team of Test Analysts and Test Engineers across a 50/50 split of manual and automated testing, and work closely with our Automation Lead, Tech Leads and Product Managers to keep quality front and centre in everything we ship.
It’s a genuinely hybrid role — part hands-on practitioner, part people leader, part quality strategist — sitting right at the centre of communication across our web and app squads.
The Role You Could Play
Act as the senior quality lead across 5 squads (3 web, 2 app), directly guiding and mentoring a team of Test Analysts and Test Engineers.
Get involved early — join discovery and design conversations to proactively identify quality risks before they become problems.
Champion a shift-left approach to testing, planning up front for performance, accessibility, resilience and automation.
Partner closely with our Automation Lead as an enabler for automation, performance and accessibility testing initiatives.
Own quality outcomes across a 50/50 split of manual and automated testing, adjusting the balance as projects demand.
Be the central point of communication for testing — building trusted relationships with Tech Leads and Product Managers and influencing decisions rather than just reporting bugs.
Stay hands-on with automation and CI/CD in an agile delivery environment.
Bring observability practices into the team’s testing approach, working alongside engineering to catch issues before customers do.
Support quality across our current wave of projects, including the website PDP uplift (with AI-assisted product Q&A, suggestions and interactivity) and fulfilment initiatives such as parcel lockers and estimated delivery date improvements.
What You Will Bring
Strong experience in QA/testing, including 5+ years working as a Test Lead, guiding and developing other testers.
A genuine early-engagement mindset — proactive, curious, and comfortable asking the right questions from day one of discovery.
People management experience, and confidence guiding a team spread across multiple squads.
Hands-on automation experience, including Playwright, and API testing experience with Postman.
Exposure to observability tooling (e.g. Datadog) and an interest in using it to strengthen the team’s testing approach.
Comfort working in agile delivery environments with CI/CD pipelines (e.g. Azure DevOps).
Excellent communication and stakeholder management skills, with the ability to influence Tech Leads and Product Managers, not just flag defects.
Strong organisational skills and the ability to juggle multiple squads and priorities at once.
Nice to Have
Experience in retail or eCommerce environments.
Experience with mobile app release testing and processes.
Accessibility testing experience, including WCAG standards.
Practical experience with AI-assisted testing tools or approaches.
Exposure to performance testing.
Your Life At MECCA
Whilst we are singularly focused on our #CustomerFirst mantra, we know that wouldn’t be possible without an incredible team that is guided by our MECCA values and motivated each and every day to be solutions focused, innovative, collaborative and adaptable, and have a bit of fun along the way!
Some of our other team member benefits include:
Professional development programs and first-class digitised learning offering
Health and well-being initiatives
Reward and recognition programs
Access to bonus and incentive programs
Access to quarterly product allowance
Generous discount to spoil yourselves and your immediate family, as well as a generous product allowance, subject to company policy
There are also so many other ways in which you’ll be made to feel part of the MECCA story as we love to celebrate, surprise and delight our team along the way.
To learn more about life at MECCA Brands, follow us on LinkedIn at MECCA Brands or @lifeatmecca, and for all current opportunities, visit www.mecca.com.au/careers.
Skills Required
- 5+ years of experience working as a Test Lead and guiding or developing other testers
- Strong QA and software testing experience
- People management experience and ability to guide teams across multiple squads
- Hands-on test automation experience, including Playwright
- API testing experience with Postman
- Experience with observability tooling such as Datadog
- Experience working in agile delivery environments with CI/CD pipelines such as Azure DevOps
- Excellent communication and stakeholder management skills
- Strong organizational skills and ability to manage multiple squads and priorities
- Retail or eCommerce experience
- Mobile app release testing and processes experience
- Accessibility testing experience, including WCAG standards
- Experience with AI-assisted testing tools or approaches
- Performance testing experience
What We Do
Since our very first day in 1997, our purpose has been to enable our customers to feel and look their best by offering them the world’s best line-up of beauty and skin-care brands (+ more), coupled with exceptional service. Fast forward to today, and we have over 5,000 MECCA team members across 100+ retail stores throughout Australia and New Zealand, a rapidly growing online business, two Distribution Centres, and a bustling Support Centre in the heart of Melbourne working to deliver on our purpose every single day. Our ongoing growth is fuelled by opening new stores and reaching new customers, launching new products, and harnessing the latest technology to constantly innovate and evolve our concepts, experiences, and service offerings. Whether you join MECCA in one of our Retail stores, our Support Centre or our Distribution Centre (DC), you will be an integral part of the MECCA family. Our Retail Store teams are known for their energy, passion and expertise; bringing MECCA to life and helping us deliver on our purpose across four unique concepts – MECCA Cosmetica, MECCA Maxima, MECCA and our online stores (mecca.com.au and meccabeauty.co.nz). Working in our Support Centre will give you the opportunity to be part of high-impact, cross-functional projects, where you will get to immerse yourself in cutting-edge technologies and market-leading innovations. Not only do we work with over 150 of the best global beauty brands, we also develop, produce and distribute MECCA’s very own signature line of products. From supply chain to digital design, from software development to strategy, and everything in between, we are looking for diverse people from all backgrounds to continually challenge our way of thinking. Last but certainly not least, our rapidly expanding DC teams are the backbone of our operations and are key to the delivery of a seamless customer experience through online fulfillment and ensuring our stores have the right products at the right time.








