About Us
Total Filtration Services, Inc, is the largest full line distributor of filtration products and services in North America. We operate 13 stocking branch locations throughout the United States with our headquarters located in Troy, MI, and have a strong national network to manage any filtration needs. Our technical sales staff recommends filtration solutions based on each customer’s unique needs. We have a diverse background across numerous markets including Automotive, Aerospace, Food and Beverage, Data Centers, Chemical, Metals, Power Generation, General Industrial, Heavy Equipment and Oil/Gas Production. We support these markets by utilization of our preferred vendor strategy that leverages 90% of our spend with 80 of the world’s top manufacturers. Our in-plant value added services model continues to provide our customers with the highest levels of service focused on total cost of ownership and delivering year over year savings.
Visit our Website: www.totalfiltrationservices.com
Responsibilities
- Work within all established safety guidelines, ensuring that safety policies and procedures are always adhered to, and that work deemed unsafe is not performed.
- Ensure world-class customer service is provided to both internal and external customers.
- Establish rapport and develop solid relationships with key customer contacts and vendors.
- Meet and exceed sales and margin targets, including monthly forecasts and annual budget.
- Prospect for and acquire new business at all volume levels by promoting the total filtration management concept, focusing on those accounts with annual volume greater than $5k.
- Maintain and grow sales to existing customer base by understanding each customer’s unique product needs and offering solutions across all disciplines of filtration
- Organize and prioritize responsibilities to ensure effective and efficient territory coverage.
- Evaluate filter applications for value optimization and solution presentation.
- Complete the required weekly sales call activity, including:
- A minimum of 15 face-to-face sales calls during the prime selling hours of 7 AM – 3 PM
- Additional cold calls around the face-to-face “anchor” calls
- Prospect phone calls.
- Regularly utilize CRM software to ensure customer contacts are maintained, customer-related sales call activities are documented, value-added services/cost savings are recorded, and opportunities are actively managed through the Lifecycle of the sale.
- Develop solid technical skills by participating in all companies and vendor-sponsored product training, as well as utilizing other resources for self-study
- Generate timely and accurate quotes utilizing the company’s business system.
- Utilize the TFS catalog and the media library for presentations to key purchasing personnel.
- Support company initiatives in the areas of marketing, sales, and training
- Manage and ensure compliance regarding implementation of new accounts, including new Strategic Accounts launches by corporation.
- Maintain monthly expense and mileage reports.
- Utilize auto-generated reports to understand, manage, and develop business to ensure you are following pricing, margin, CRM, and other expectations.
- Understand and utilize TFS business systems.
- Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications
- Excellent oral and written communication skills utilizing the English language
- Good attention to detail with timely follow-up skills
- Professional appearance and behavior
- Solid organizational skills with the ability to prioritize effectively
- Strong computer skills, including Microsoft Office with proficiency in Outlook, Word, and Excel
- Ability to work effectively under pressure and manage multiple assignments simultaneously
- Effective time management skills
- Meet appropriate deadlines, be responsive and accessible
- Accurate and results-oriented
- Commitment to providing exceptional customer service to both internal and external customers
- High mechanical aptitude with the ability to quickly grasp technical information.
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Total Filtration Services operates as a vital subsidiary within Flow Control Group (FCG), a prominent holdings company that is a leading solutions provider focused on technically oriented products and services for flow control, fluid handling and process, industrial automation, and life sciences with locations throughout North America. As a critical intermediary between over 3,000 suppliers and 15,000 customers, over 90 brand companies, and close to 1,700 employees, FCG’s distribution and technical expertise serve an essential function in the movement of mission-critical components to a diverse array of end markets and applications.
Why Build a Career with Us?
Everyone’s an Owner of the Company: Because every team member contributes to Flow Control Group’s success, everyone has the benefits of ownership! Flow Control Group has a broad-based employee ownership program extended to every employee within our portfolio companies.
Competitive Benefits: Enjoy an attractive benefits package that includes Medical, Dental and Vision insurance (among other plans), competitive 401(k) matching program, career growth opportunities, employee referral program, paid time off and holidays, as well as parental leave.
Training: FCG University learning and training platform available to all employees offering over 80k courses.
Career Growth Opportunities: At Flow Control Group, we are committed to your professional development. With a vast network of over 100 brands across North America, we provide unparalleled opportunities for growth and advancement. Whether you're just starting your career or looking to take it to the next level, we offer custom training programs, mentorship, and a supportive environment to help you achieve your goals. Join us and be part of a dynamic team where your contributions make a real impact.
Skills Required
- Excellent oral and written communication skills in English
- Strong attention to detail and timely follow-up skills
- Professional appearance and behavior
- Solid organizational skills and ability to prioritize effectively
- Strong computer skills, including Microsoft Office, Outlook, Word, and Excel
- Ability to work effectively under pressure and manage multiple assignments simultaneously
- Effective time-management skills
- Ability to meet deadlines and remain responsive and accessible
- Accurate and results-oriented work style
- Commitment to exceptional internal and external customer service
- High mechanical aptitude and ability to quickly grasp technical information
What We Do
Flow Control Group is a distributor of process control and fluid handling products.
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