As the Pueblo Terminal Manager, you will lead the lube warehouse and driver team in all aspects of customer experience from answering the phone, taking orders, handling customer issues, etc. You will also lead the addition of two tank wagons including finding the proper location and hiring two initial drivers. Duties or delegation will include the lube purchasing function to ensure proper inventory levels are maintained to meet customer needs and maintain inventory goals. Manage lube and fuel delivery schedules and routing to meet Customer expectations and maintain company delivery KPI’s.
Responsibilities
- Communication and direction of the driver force with engagement and problem solving
- Ensure policies, procedures, processes are trained and followed.
- Provide safety training, coaching, corrective action and observations.
- Works with dispatch to monitor planning board for efficient on-time deliveries.
- Provide excellent service experience for customers: investigate and take necessary action to quickly resolve customer service issues.
- Investigate all accidents, injuries, spills, mixes, security issues, unsafe conditions or other incidents to the QHSSE team.
- Create and maintain a Safety Culture; ensure all transportation operations comply with all facility, company, state and federal rules and DOT regulations.
- Assists with managing administrative deadlines, i.e. paperwork daily review and submittal, payroll, AP approvals, etc.
- Review and manage driver performance and safety using the data and tools provided.
- Perform other duties as assigned.
- Effectively uses time; anticipates obstacles, adjusts priorities as needs change and keeps others informed of progress.
- Great organizational skills with the proven ability to multitask and to “do what it takes” to get the job done.
- Excellent problem-solving and analytical skills, including critically evaluating information gathered from multiple sources.
- Ability to communicate effectively both verbally and in writing with all levels in the organization.
- Knowledge of the oil/fuel industry.
Skills
- Purchasing
- Warehouse management skills
- Ability to create standard Operating Procedure manuals and effectively develop and train employees
- Have MS Outlook, Work and Excel skills
- Must be self-motivated, maintain professional composure under high stress situations and have proficient communication skills
- Must have ability to work independently and also within a fast paced team environment
- Positive, professional, customer oriented attitude
- Ability to resolve escalated customer complaints and issues
Skills Required
- Knowledge of the oil and fuel industry
- Purchasing experience or skills
- Warehouse management skills
- Ability to create standard operating procedure manuals
- Ability to develop and train employees
- Microsoft Outlook skills
- Microsoft Word skills
- Microsoft Excel skills
- Ability to maintain professional composure in high-stress situations
- Proficient verbal and written communication skills
- Ability to work independently and in a fast-paced team environment
- Positive, professional, customer-oriented attitude
- Ability to resolve escalated customer complaints and issues
- Strong organizational and multitasking skills
- Excellent problem-solving and analytical skills
- Ability to comply with transportation, state, federal, and DOT regulations
What We Do
Diesel Direct is the nation’s largest mobile on-site fueling company. Since 1998, we’ve been delivering the highest-quality fuels, the next generation of environmentally-friendly fuels, and a family of additives – all scientifically engineered to help optimize engine performance. Supply, delivery, and management are part of our DNA. Technology is what drives our entire business strategy, and as a result, we have streamlined the entire fueling process to bring customers reliability, scalability, transparency, and greater fuel intelligence. As the industry’s leading technology innovation company, we have developed a data-driven solution to the fuel management system which provides customers accurate and meaningful data to assist the management of their fuel consumption, meet regulatory compliance requirements, and exceed the needs of continuously evolving business requirements. Diesel Direct has reinvented the concept of full-service. We provide services for total supply management, all on-site fueling, and fuel intelligence control including tanks, disaster management, Diesel Exhaust Fluid (DEF) replenishment, marine fuel, and specialized generator services. Our strong understanding and dedication to our customers enables us to provide unparalleled service. We are committed to making the Diesel Direct Difference, which means servicing our customers nationally while staying true to our roots and continuing to offer the personal touch and availability of a local business. Diesel Direct has established a corporate culture based on the supply, delivery and management of the fuel delivery process, which starts with our diverse team committed to exemplifying these core values through the work they do every day. We serve any and all industries such as: Food & Beverage Transportation Construction Marine Services Energy & Utilities Entertainment Locamotives Airports Agriculture
