Description
We are looking for a motivated, member-focused, target-driven team member to join our Business Development team as a Temporary Community Impact Officer.
What You'll Be Doing...
FedChoice Federal Credit Union and the FedChoice Charitable Foundation are seeking an energetic, community-focused professional to join our team as a Temporary Community Impact Officer. This short-term (approx. 3 months)opportunity is ideal for someone who enjoys building relationships, engaging with diverse audiences, supporting financial wellness initiatives, and representing a mission-driven organization throughout the community.
In this role, you will serve as a key ambassador for FedChoice, supporting membership growth efforts, assisting prospective members with account openings, and representing the organization at community events, federal agency locations, conferences, and membership drives.
Key Area of Focus...
Community Engagement & Brand Representation
- Represent FedChoice Federal Credit Union and the FedChoice Charitable Foundation at community events, membership drives, and partner locations.
- Assist with planning, coordinating, and executing membership drives and outreach events.
- Support event logistics, including setup, materials management, and on-site operations.
- Guide prospective members through account opening and onboarding processes.
- Review paper and digital applications for completeness and accuracy.
- Support relationships with federal agencies, contractors, community organizations, and strategic partners.
- Assist with identifying new outreach opportunities and prospective member groups.
- Participate in partnership meetings and follow-up activities as needed.
- Work closely with Financial Service Centers, Marketing, and Business Development teams.
- Coordinate outreach activities and membership drive support with branch staff.
- Promote FedChoice products and services during events and member interactions.
- Identify opportunities to connect prospective members with products that meet their financial needs.
- Maintain accurate records of outreach activities, event participation, and membership applications.
- Assist with inventory management of promotional materials and event supplies.
- Complete other duties as assigned to support business continuity.
Requirements
You should have:
- Associate's or Bachelor's degree in Business, Marketing, Communications, or a related field preferred; equivalent experience will be considered.
- 1–3 years of experience in customer service, community outreach, sales, business development, membership services, or a related field.
- Experience supporting events, membership drives, recruiting, or client onboarding is highly preferred.
Required:
- Outstanding interpersonal and communication skills.
- Strong customer service orientation with a passion for helping others.
- Ability to build relationships with individuals from diverse backgrounds.
- Strong organizational skills and attention to detail.
- Comfortable managing multiple priorities in a fast-paced environment.
- Proficiency with Microsoft Office and digital/mobile applications.
- Ability to work independently while collaborating effectively with cross-functional teams.
- Knowledge of financial services or credit union operations is a plus.
When you join FedChoice:
You are not joining just another credit union; you are joining a progressive financial institution. At FedChoice Federal Credit Union, we offer an altogether better banking experience for federal employees and their families and an altogether better working experience for FedChoice employees.
Our competitive benefits and perks include:
- Birthday Bliss: Take your special day off and celebrate YOU! We want you to enjoy the moments that matter.
- Casual Chic: Say goodbye to stuffy suits! Embrace the comfort of jeans and sneakers with your FedChoice shirt because great ideas flow best when you're feeling your best.
- Tuition Triumph: Invest in your education with our Tuition Reimbursement program. Your quest for knowledge is important.
- Helping Hand: Life happens, and we've got your back. Our Employee Assistance Program provides support when you need it most, ensuring you're never alone in facing life's challenges.
- Loan Leverage: Unlock exclusive Employee Loan Rates because we understand that sometimes you need a financial ally.
- Flexible Freedom: Depending on your role, a hybrid schedule offers the flexibility to tailor your work life to your unique needs.
- Healthcare Heroes: Medical, dental, and vision coverage – it’s like having a magical shield against unexpected health dragons. Plus, life insurance? That’s your superhero cape!
Skills Required
- 1-3 years experience in customer service, community outreach, sales, business development, membership services, or related field.
- Outstanding interpersonal and communication skills.
- Strong customer service orientation and ability to build relationships with diverse individuals.
- Strong organizational skills and attention to detail; ability to manage multiple priorities.
- Proficiency with Microsoft Office and digital/mobile applications.
- Experience supporting events, membership drives, recruiting, or client onboarding.
- Associate's or Bachelor's degree in Business, Marketing, Communications, or related field (or equivalent experience).
- Knowledge of financial services or credit union operations.
What We Do
FedChoice Federal Credit Union serves over 25,000 members, primarily federal civilian employees, their families, and household members, providing day-to-day financial needs, future prosperity, and retirement security. They offer a range of financial products including savings and checking accounts, credit cards, and various loans.
