Telesales Specialist "Arabic"

Posted 11 Days Ago
Be an Early Applicant
Naşr, Beheira
1-3 Years Experience
Artificial Intelligence • Edtech • Software
The Role
As a Telesales Specialist, you will promote and sell iSchool's educational products, engage with potential customers through phone and live chat, manage inquiries, recommend courses, and maintain customer relationships to drive sales and meet KPIs.
Summary Generated by Built In

Description

iSchool is an Egyptian EdTech platform dedicated to providing innovative educational technology solutions for students aged 6 to 18. As a part of Egypt's renowned Nahdet Misr Publishing Group, we focus on equipping the next generation with skills in fields like computer science, coding, programming, software engineering, AI, and more.
Job Summary

As a Sales Specialist at iSchool, you will be responsible for promoting and selling our educational products and services. You will play a critical role in establishing relationships with existing and prospective customers, ensuring their needs are met, and driving our sales success through strategic efforts.

Responsibilities

  • Engage with potential customers through both phone calls and live chat platforms to promote and sell iSchool’s courses.
  • Handle inbound inquiries, provide detailed information about our offerings, and guide potential customers through their decision-making process.
  • Reach out to leads generated through various channels, including online marketing and referrals.
  • Manage and follow up with a pipeline of prospects to maximize conversion rates.
  • Provide personalized consultation to understand the needs of parents and recommend appropriate courses for their children.
  • Build and maintain strong relationships with clients to ensure satisfaction and retention.
  • Meet or exceed sales targets and KPIs related to both call and chat performance.
  • Maintain accurate records of customer interactions and sales in the CRM system.
Requirements
  • Previous experience in B2C sales, preferably in EdTech or a related field.
  • Strong communication skills, both verbal and written, with an excellent level of English.
  • Ability to handle a high volume of inquiries through multiple channels (phone, chat).
  • Exceptional communication, negotiation, and selling skills.
  • Highly motivated and target-driven with a solid sales record.
  • Familiarity with CRM systems and other sales tools is a plus.
  • High level of self-motivation and a passion for helping customers.
  • Proven experience as a Sales Representative.
  • Bachelor's degree in business or related field preferred.
Benefits

Competitive Salary.
High Commission Structure.
Medical Insurance.

The Company
1,014 Employees
On-site Workplace
Year Founded: 2018

What We Do

iSchool MENA's #1 online coding platform for students aged 6 to 18 years old, offering 1:1 live coding classes in artificial intelligence, data science, game development, VR, and AR, with thousands of graduates from 20+ countries helping them to start a technology-based career, freelancing, or even launching their own startups.

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