At Pluxee, we shape the world of employee benefits and engagement by bringing to life a personalized and sustainable employee experience, at work and beyond.
Temporary / Casual Employee (Fixed Term) (Seasonal)Job Description:
The Telesales Farmer – Small Accounts is responsible for managing, retaining, and growing an assigned portfolio of small business clients. Operating through outbound calling and digital channels, the Farmer builds long-term relationships, promotes benefit adoption, and drives upsell opportunities. The role is central to ensuring clients derive full value from Pluxee’s digital platform, positioning the company as a trusted partner in employee engagement.YOUR NEXT CHALLENGE Responsibilities: 1. Portfolio Development & Relationship Building Conduct proactive outreach to review client satisfaction, solution usage, and evolving needs. Build rapport with decision-makers to become their go-to advisor on benefit usage and platform value. Reinforce the value of existing benefits through regular client contact and practical guidance. 2. Engagement Optimization & Education Educate clients on employee usage behaviors and best practices to improve adoption. Proactively support re-onboarding, feature activation, or communication initiatives. 3. Upsell & Expansion Opportunity Management Identify upsell opportunities based on company growth, new needs. Prepare and pitch simple commercial upgrades aligned with budget and need. Track and convert opportunities using Salesforce. 4. CRM & Insight Sharing Maintain accurate records of client status, usage patterns, and opportunity stage in Salesforce. Share market insights and product feedback with Sales and Product teams. YOU ARE A MATCH IF... Education: Bachelor’s degree in Business, Marketing, HR, or related field. Work Experience: 1–3 years in B2B account management, Telesales or retention roles. Skills & Certifications: Strong consultative sales, negotiation, and communication skills. Experience using CRM tools for pipeline and opportunity management; Salesforce knowledge is preferred. Good organizational skills and ability to manage multiple commercial activities simultaneously. Strong virtual and in-person communication capabilities. Proficiency in Microsoft 365 tools. Knowledge of full-cycle sales methodologies is considered an advantage. Languages: Fluency in English is preferred. Working Conditions: Hybrid working environment depending on local policies. Collaboration with local business teams and relevant regional or global stakeholders. Competencies: Client Relationship Management, Consultative Upselling CRM Accuracy & Pipeline Discipline Employee Engagement Insight.
Why join Pluxee?
Join an inclusive team
Work at the heart of the community alongside 5,000 experts across 29 countries - we embrace diversity and value uniqueness, fostering a workplace where everyone can thrive.
Turn inspiration into possibility
Get space to try new ideas, experiment and move the world of work forward as you bring new digital experiences - and moments of connection - to millions of people.
Make a positive impact
Touch millions of lives and create meaningful change for people and the world we share, supporting our commitments to diversity, sustainability, and local economies.
Grow with us
Get support you need to take meaningful steps in your career, whether you're performing your work/life balance or learning new skills.
Skills Required
- Bachelor's degree in Business, Marketing, HR, or related field.
- 1-3 years experience in B2B account management, telesales, or retention roles.
- Strong consultative sales, negotiation, and communication skills.
- Experience using CRM tools for pipeline and opportunity management.
- Salesforce knowledge.
- Proficiency in Microsoft 365 tools.
- Good organizational skills and ability to manage multiple commercial activities.
- Strong virtual and in-person communication capabilities.
- Knowledge of full-cycle sales methodologies.
- Fluency in English.
What We Do
The leading global employee benefits and engagement partner that opens up a world of opportunities to help people enjoy more of what really matters We believe that living life to the full means making the most of every moment and sharing experiences with the people we care about. To make these experiences meaningful, fulfilling, and personalised, we combine our 45+ years of experience with the agility and energy of a new digital brand. The result is an exciting mix of 250+ products that give employees more freedom in the choices they make every day across 31 countries – from restaurant meals to culture, incentives, and gift vouchers. Are you looking to shape the future of employee benefits and engagement? Get in touch directly with our teams at: [email protected]
