The Role
Conduct end-to-end cold calling and outbound outreach to current and prospective customers. Explain products and services, answer questions, identify customer needs, process orders, resolve grievances, and close sales while meeting quotas. Maintain accurate customer databases, call records, and useful notes. The role requires CRM and telephone-system knowledge, strong English communication, interpersonal and negotiation skills, and issue-resolution abilities.
Summary Generated by Built In
Job Tittle : Telecalling Executive
Experience : 0-2 years
Location : NIMT Greater Noida
Roles & Responsibility :
- End to end cold calling .
- Handle outbound calls to inform or promote the company's product or service
- Contacting current and potential clients to inform them regarding the product and service.
- Answering all queries and questions regarding the company and product.
- Understanding customers’ requirements by asking questions and closing the deal.
- Keeping the customer database maintained and updated.
- Taking and processing orders accurately.
- Preserve the company’s reputation by handling grievances.
- Facilitating companies’ sales by going the extra mile and meeting a sales quota.
- Keeping a record of all the sales calls and notes of useful information.
Siklls
- Knowledge of computer programs like CRM and telephone systems.
- Efficient with English.
- Excellent interpersonal and communication skills.
- Excellent negotiation skills and the ability to resolve issues.
Skills Required
- 0-2 years of experience
- Knowledge of CRM software and telephone systems
- Proficiency in English
- Excellent interpersonal and communication skills
- Excellent negotiation and issue-resolution skills
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The Company
What We Do
NIMT Educational Institutions is a multidisciplinary education group in North India, operating 17+ institutions across five campuses in Greater Noida, Ghaziabad, and Kotputli Jaipur. Founded in 1995, it offers 36+ programs spanning medicine, law, management, education, pharmacy, technology, allied health, and K–12 schooling. Its model combines professional degrees, diplomas, practical training, industry partnerships, and campus-based learning for students across multiple disciplines.
