About this PositionWe are looking for Technology Support Analyst to join our Information Technology department.
Responsibilities and Qualifications
Responsibilities:
- Install, configure, maintain and support all corporate technology hardware, software, including desktops, laptops, servers and tape library, and peripheral devices such as printers, scanners, copiers etc.
- Analyze and resolve computer hardware and software problems reported by staff, in a timely manner
- Research, acquire and integrate new hardware and software into systems and provide technical guidance to end-users
- Coordinate and liaise with vendors regarding support of Telecom, Servers, AV and other peripherals
- Perform Production printing operations as and when required
- Assists team with various IT projects.
- Occasional inspection of cables under desks and, floors and ceiling spaces
- Ability to lift and transport moderately heavy objects, such as computers and peripherals
- Available for emergency support during non-business hours
- Other IT duties as may be assigned
Qualifications:
- Post-Secondary education in Computer Technology field or equivalent knowledge and skills acquired through related work experience
- 2 to 3 years in a Network or PC Administration role in a business environment
- Working technical knowledge of network and PC operating systems including Windows 10/11, Windows Server, Office 365, TCP/IP networking
- Strong PC configuration and trouble shooting skills
- Excellent communications, organizational and time management skills
- Good analytical and problem-solving skills
- Ability to work independently, as well as in a team, in a fast-paced, priority-driven environment
- Ability to stay current with technologies
It has been and will continue to be the policy of Primerica, Inc., and its subsidiaries to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, sex, color, religious creed, religion, national origin, citizenship status, age, disability, pregnancy, ancestry, military service or veteran status, genetic or carrier status, marital status, sexual orientation, or any classification protected by applicable federal, state or local laws.
At Primerica, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.
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What We Do
Primerica is a leading financial services company in North America, with more than 2,000 corporate employees who support more than 129,000 licensed independent representatives providing financial education and offering financial products and services to their clients. Primerica has been operating for more than 40 years and is publicly traded on the New York Stock Exchange (NYSE) under the symbol "PRI."
Primerica’s focus is on serving the needs of middle-income consumers by providing products such as term life insurance, mutual funds, annuities, and more. In addition to the products and services we offer, Primerica also offers entrepreneurial-minded individuals the opportunity to build their own financial services business. More information about Primerica's Business Opportunity can be found on www.primericabusinessopportunity.com.
Headquartered in Duluth, Georgia, Primerica operates throughout the U.S., Canada, and the territories of Puerto Rico and Guam. We believe financial security should be possible for everyone, so we strive to meet families where they are today and help them be better prepared for their future.
