Responsibilities:
The Custom Recruiting team specializes in sourcing and recruiting niche B2B respondents for quantitative and qualitative surveys. The Business Process & Technology Specialist is responsible for identifying opportunities to improve operational efficiency, scalability, data quality, and user experience through process improvement, automation, systems optimization, and technology adoption. This role works closely with Custom Recruiting leadership, team, and cross-functional partners to understand current workflows, identify operational challenges, and implement sustainable solutions that improve productivity, quality, and scale.
- Partner with leadership and recruiting teams to identify operational challenges and opportunities for improvement.
- Analyze and improve recruiting workflows through process standardization, automation, and technology solutions.
- Evaluate and implement AI, internal Dynata tools, and third-party technologies that improve productivity, quality, and scalability.
- Develop and maintain databases, dashboards, tracking tools, and operational reporting.
- Translate business requirements into practical process and technology solutions.
- Analyze operational data to identify trends, bottlenecks, and process improvement opportunities.
- Support the implementation, testing, documentation, and adoption of new tools and processes.
- Serve as a subject matter expert on recruiting workflows, systems, and operational best practices.
Experience / Qualifications:
- 3+ years of experience in operations, process improvement, business analysis, market research operations, or a related field.
- Demonstrated experience analyzing business processes and implementing operational improvements.
- Experience with workflow automation, operational systems, databases, and reporting tools.
- Strong analytical and problem-solving skills with the ability to translate business needs into practical solutions.
- Experience evaluating and implementing technology solutions to improve business processes.
- Knowledge of AI tools, workflow automation platforms, and business productivity technologies preferred.
- Strong understanding of data quality, process controls, and operational best practices.
- Excellent communication skills with the ability to collaborate effectively across leadership, operational, and technical teams.
- Proficiency in Microsoft Excel, Power BI, Microsoft Copilot, Power Automate, SharePoint, or similar business productivity tools preferred.
- Strong organizational skills with the ability to manage multiple initiatives simultaneously.
- Demonstrated curiosity, adaptability, and commitment to continuous improvement.
Skills Required
- 3+ years of experience in operations, process improvement, business analysis, market research operations, or a related field
- Experience analyzing business processes and implementing operational improvements
- Experience with workflow automation, operational systems, databases, and reporting tools
- Strong analytical and problem-solving skills with the ability to translate business needs into practical solutions
- Experience evaluating and implementing technology solutions to improve business processes
- Knowledge of AI tools, workflow automation platforms, and business productivity technologies
- Strong understanding of data quality, process controls, and operational best practices
- Excellent communication skills with the ability to collaborate effectively across leadership, operational, and technical teams
- Proficiency in Microsoft Excel, Power BI, Microsoft Copilot, Power Automate, SharePoint, or similar business productivity tools
- Strong organizational skills with the ability to manage multiple initiatives simultaneously
- Demonstrated curiosity, adaptability, and commitment to continuous improvement
Dynata Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Dynata and has not been reviewed or approved by Dynata.
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Leave & Time Off Breadth — Time off options such as paid holidays, sick time, PTO, and in some cases unlimited PTO are available, with PTO sometimes described as generous. Volunteer time and a “birthday day off” expand the time‑off menu beyond basics.
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Flexible Benefits — Flexible and remote work options are broadly offered across a global and hybrid footprint, including part‑time and work‑from‑home arrangements. This flexibility can make certain entry‑level or side‑income roles feel reasonable for the work involved.
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Wellbeing & Lifestyle Benefits — Perks such as commuter benefits, wellness resources, snacks, gym or cell‑phone reimbursements, and tuition reimbursement are part of the package. Employee resource groups and volunteer opportunities add lifestyle and community support.
Dynata Insights
What We Do
Dynata is the world’s largest first-party data platform for insights, activation and measurement. With a reach that encompasses over 62 million consumers and business professionals globally, and an extensive library of individual profile attributes collected through surveys, Dynata is the cornerstone for precise, trustworthy quality data. The company has built innovative data services and solutions around its robust first-party data offering to bring the voice of the customer to the entire marketing continuum – from strategy, innovation, and branding to advertising, measurement, and optimization. The Dynata data platform, an all-in-one solution for insights, activation and measurement, leverages our robust data, innovative technology and more than 40 years’ experience as a pioneer in consumer and B2B insights. Our vision for the Dynata data platform is to automate the entire marketing continuum, with capabilities to target audiences; uncover insights; connect data; activate, measure and optimize campaigns; and analyze, visualize, publish and share those insights to drive your business growth. We’ve helped more than 6,000 market research firms, brands, media and advertising agencies, publishers, and consulting and investment firms around the world and in every industry accelerate transformation, enable better decision-making, and deliver revenue growth.
