Job Description
Join a role that's central to our technological resilience, offering a unique opportunity to shape the firm's tech risk strategy and enhance industry compliance.
As a Tech Risk & Controls Director in Cybersecurity and Technology Controls organization, you will play a pivotal role in shaping and implementing the firm's technology risk management strategy. Leveraging your advanced knowledge and expertise in technology-risk disciplines, you will identify, oversee, and mitigate compliance and operational risks in line with the firm's standards. You will collaborate with various stakeholders, including Product Owners, Business Control Managers, and regulators, to develop and maintain a comprehensive view of the technology risk posture and its impact on the business. Your ability to make calculated decisions, manage large teams, and drive strategic projects will be crucial in ensuring the firm's adherence to regulatory obligations and industry best practices. Your work will contribute to the long-term success and resilience of the organization in an ever-evolving technology landscape.
The Strategy and Governance Lead will work under the direction of the Head of CTC Executive Governance and the Head of CTC Business Strategy & Shared Services to lead the development and execution of a comprehensive executive reporting program to keep the JPMC Board and Senior Management informed on critical technology and cybersecurity matters, as well as oversee governance and reporting for Global Technology governance committees and management forums. This role will additionally drive content for CTC-wide strategic planning and execution, ensuring that strategic content is created, available, and effectively communicates the progress and impact of CTC's strategic priorities to stakeholders at all levels. Strong enterprise risk management remains a key area of focus for the firm, Global Technology, and CTC as it enables the organization to proactively identify, assess, and mitigate risks that could impede overall strategic objectives. Effective risk management and governance enhances senior management decision-making processes, allowing informed decisions that balance risk with opportunity.
Job responsibilities

• Develop and implement technology risk management strategies, policies, and processes to identify, assess, and mitigate risks, and drive strategic projects and initiatives to enhance the firm's technology risk management capabilities, in line with industry best practices and the firm's standards and regulatory requirements
• Identify and escalate emerging and upstream technology risk through execution of the Firm's management framework tools, including risk event management, reporting, and action plan tracking, and provide expert counsel to stakeholders and constituents regarding their security obligations, facilitating acceptable outcomes
• Establish and maintain strong relationships with internal and external stakeholders, including key cross-functional team leads, regulators, and auditors, to ensure compliance with legal, regulatory, and industry standards
• Manage reporting and governance of overall controls, policies, issue management, and measurements, etc., providing insight to senior leaders into effectiveness of controls and inform governance work
• Drive the day to day execution of governance, reporting and executive content within CTC and Global Technology up through senior management and the Board of Directors
• Coordinate across multiple teams to develop and maintain a standard suite of executive content aligned to key CTC priority areas to support strategic planning and execution efforts
• Collaborate with cross-functional teams to gather, synthesize, and articulate executive content for presentations to senior management, Operating Committee, and the Board of Directors
• Oversee technology governance committees and management forums, enabling review, discussion, and decision of challenges and opportunities across the organization
• Ensure technology control assurance and adherence with applicable firmwide policies, standards, and controls for technology governance and reporting
• Guide strategic planning executive content and ensure alignment with overall CTC and GT strategic priorities and organizational objectives
• Identify gaps and transformation opportunities across the strategy and governance areas of responsibility and prioritize improvements

Required qualifications, capabilities, and skills

• 7+ years of experience or equivalent expertise in technology risk management, information security, or a related field, with a focus on managing risk identification, assessment, and mitigation
• Extensive experience in strategic planning and governance within technology, cybersecurity, and/or risk management domains
• Strong ability to craft and deliver executive-level presentations that distill complex technology and cybersecurity topics into clear insights for non-technological business leaders
• Demonstrated expertise in risk management frameworks, industry standards, and regulatory requirements relevant to the financial industry
• Proven ability to lead large teams, manage cross-functional projects, influence executive-level strategic decision-making, and effectively translate technology insights to business strategy in communications with senior executives
• Advanced knowledge and experience leading data security, risk assessment & reporting, and control evaluation, design, and governance, with a track record of implementing effective risk mitigation strategies
• Strategic mindset with strong analytical and problem-solving capabilities
• Ability to execute on a broad vision rather than execution on specific tasks
• Ability to operate on multiple outcomes while maintaining high delivery standards
• Flexible, process-oriented, organized, with excellent analytical and troubleshooting skills
• Technical skills/software such as MS Project, SharePoint, JIRA, Confluence, and Qlik are all are assets

About Us
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.