We are looking for a Technology Operations Analyst to join a Lloyd’s of London insurer. Sitting within the Engineering, Product & Delivery function, you will provide hands-on operational support to the IT department, looking after purchase orders, financial tracking, contract administration and planning activities so that technology leaders can focus on strategy, people and delivery.
This is a great opportunity for someone who enjoys the detail of keeping a department organised, likes working with a broad range of stakeholders and wants a varied, practical role at the heart of a technology team within a well regarded insurer.
Key Responsibilities
- Raise and receipt purchase orders, ensuring goods and services are logged accurately and on time
- Track departmental spend against budget and forecasts, keeping records up to date for leadership and Finance
- Administer supplier and consultancy contracts, including renewals, documentation and key dates
- Process invoices and resolve queries with suppliers, Finance and Procurement
- Support planning activities for the department, including budget cycles and resource tracking
- Organise leadership meetings, town halls, away days and other departmental events
- Coordinate internal communications and announcements across the function
- Maintain trackers and produce regular reporting on spend, suppliers and actions
- Act as the first point of contact for vendor queries and external requests
- Build strong working relationships with colleagues across Technology, Finance, Procurement and HR
Requirements
- Experience in an operational, procurement or business support role
- Hands-on experience with PO raising and receipting, invoice processing and financial tracking
- Exposure to contract administration and supplier management
- Strong organisational skills, with the ability to manage a high volume of day-to-day tasks accurately
- Clear and professional communication skills, both written and verbal
- Confident working with stakeholders at all levels of the organisation
- Strong Excel skills and comfort using finance, procurement and collaboration tools
- Exposure to insurance or the London Market would be beneficial but is not required
Benefits
Salary: up to £40k
Length: Permanent contract
Skills Required
- Background in technology operations, business management, PMO, or a comparable coordination role
- Ability to manage competing priorities and complete tasks
- Clear written and verbal communication skills
- Commercial mindset and comfort working with budgets, suppliers, and contracts
- Confidence engaging with stakeholders from analyst level through senior leadership
- Accuracy and attention to detail
- Working knowledge of collaboration, reporting, and planning tools
- Exposure to insurance or the London Market
What We Do
G MASS is a specialist resource augmentation consultancy focused on Financial Services & Insurance, partnering with clients to augment their teams with the exact skills needed for success.
