Technology & Innovation Program Manager

Posted Yesterday
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4 Locations
In-Office
Senior level
Professional Services • Consulting • Design
The Role
Lead PBK's portfolio of Architecture/Engineering automation, AI, and innovation initiatives: intake, prioritization, agile delivery governance, cross-functional coordination, vendor management, SDLC/release readiness, change management, ROI/KPI tracking, and continuous delivery improvements.
Summary Generated by Built In
The Technology & Innovation Program Manager leads PBK’s portfolio of Architecture/Engineering and corporate automation, AI, and innovation platform initiatives. This role is responsible for intake, prioritization, planning, delivery governance, and execution across a small agile team and internal/external consultants. The Technology & Innovation Program Manager partners with Architecture, Engineering, IT, Data, Security, and business leaders to deliver technology solutions that improve workflows, increase efficiency, support adoption, and produce measurable business outcomes.

Your Impact:

  • Own PBK’s portfolio of Architecture/Engineering automation, AI, and innovation platform initiatives, including intake, prioritization, sequencing, and delivery governance.
  • Partner with Architecture and Engineering stakeholders to identify high-value automation and AI opportunities and define scope, success metrics, risks, dependencies, and adoption plans.
  • Lead agile delivery rhythms, including planning, stand-ups, reviews, retrospectives, roadmap updates, backlog management, and executive status reporting.
  • Coordinate cross-functional teams across Architecture, Engineering, IT, Data, Security, and business operations to deliver practical, secure, and scalable solutions.
  • Work closely with IT/Security teams to ensure alignment with security, compliance, governance, and enterprise technology standards.
  • Manage internal and external consultants/vendors, including SOWs, deliverables, timelines, quality gates, budget tracking, and accountability.
  • Support SDLC practices and release readiness by aligning requirements, testing/UAT, documentation, go-live planning, and post-launch support.
  • Drive change management and enablement through communications, training, rollout planning, and adoption measurement.
  • Develop and manage use cases, ROI analysis, KPIs, investment tracking, and outcome measures such as cycle time reduction, hours saved, adoption, reliability, and user satisfaction.
  • Continuously improve delivery processes to increase clarity, accountability, speed, and business impact.

Here’s What You’ll Need:

  • 7+ years of project or program management experience delivering technology initiatives with measurable outcomes.
  • Bachelor’s degree in Business, Architecture, Engineering, Information Systems, Technology Management, or related field required. Equivalent experience, certifications, or training in technology program management, Agile/SDLC, automation/AI, vendor management, or enterprise technology adoption may be considered in lieu of a degree.
  • AEC industry knowledge with the ability to translate Architecture and Engineering workflows into technology opportunities, including automation, integrations, and AI enablement.
  • Strong working knowledge of Agile, SDLC, release management, and hybrid delivery practices.
  • Experience managing consultants, vendors, cross-functional teams, budgets, timelines, and deliverables.
  • Proficiency with delivery and work management tools such as Azure DevOps, Jira, or similar platforms.
  • Comfort engaging with modern technology concepts, including cloud, data/BI, integrations, AI tools, automation, and enterprise platforms.
  • Strong communication skills with the ability to engage executives, project teams, technical leads, and non-technical stakeholders.
  • Ability to drive clarity, accountability, and momentum across ambiguous, fast-moving initiatives.

Here’s How You’ll Stand Out:

  • PMP, PMI-ACP, Scrum Master, or similar project/program management certification.
  • Experience delivering AI, automation, or innovation platform initiatives in an enterprise environment.
  • Familiarity with Azure, Microsoft Fabric, Power BI, Salesforce, Deltek Vantagepoint, Autodesk platforms, or similar enterprise systems.
  • Experience establishing intake frameworks, value scoring, lightweight governance, and portfolio reporting for innovation programs.
  • Strong ability to balance quick wins with foundational technology work that can scale across the firm.
  • Outcome-driven approach focused on adoption, measurable improvement, and practical value for Architecture and Engineering teams.
  • Trusted partner who communicates clearly and confidently with executives, business leaders, technical teams, and project stakeholders.

Skills Required

  • 7+ years of project or program management experience delivering technology initiatives with measurable outcomes
  • Bachelor's degree in Business, Architecture, Engineering, Information Systems, Technology Management, or related field (or equivalent experience/certifications)
  • AEC industry knowledge and ability to translate Architecture and Engineering workflows into technology opportunities
  • Strong working knowledge of Agile, SDLC, release management, and hybrid delivery practices
  • Experience managing consultants/vendors, cross-functional teams, budgets, timelines, and deliverables
  • Proficiency with delivery and work management tools such as Azure DevOps, Jira, or similar platforms
  • Comfort engaging with cloud, data/BI, integrations, AI tools, automation, and enterprise platforms
  • Strong communication skills for engaging executives, technical leads, and non-technical stakeholders
  • Ability to drive clarity, accountability, and momentum across ambiguous, fast-moving initiatives
  • PMP, PMI-ACP, Scrum Master, or similar project/program management certification
  • Experience delivering AI, automation, or innovation platform initiatives in an enterprise environment
  • Familiarity with Azure, Microsoft Fabric, Power BI, Salesforce, Deltek Vantagepoint, or Autodesk platforms
  • Experience establishing intake frameworks, value scoring, lightweight governance, and portfolio reporting
  • Outcome-driven approach focused on adoption, measurable improvement, and practical value
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The Company
1,334 Employees
Year Founded: 1981

What We Do

PBK is an integrated architecture, engineering and consulting firm delivering planning and design solutions for education, healthcare, civic and sports projects. The firm offers in-house architectural, MEP and civil engineering, technology and facility consulting across multiple U.S. offices, focusing on research-based, client-first design to improve operational efficiency, sustainability and user experience.

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