The Role
Leads the organization’s technology vision, strategy, architecture, infrastructure, business applications, and solution delivery. Directs implementation, integration, maintenance, contingency planning, compliance, and technology alignment with business objectives. Builds and manages cross-functional IT teams, develops talent, oversees resources and performance, partners with business leaders and vendors, and promotes risk management, ethics, security, and continuous improvement.
Summary Generated by Built In
Job Summary & Responsibilities
The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job
Pinnacle is an Equal Opportunity Employer committed to fostering an inclusive work environment.Preferred Qualifications
Minimum Experience: 10+ years of IT and business/industry work experience to include the development, implementation, integration and maintenance technology solutions across multiple hardware and software application and infrastructure platforms. 4+ years of experience in managing multiple, medium to large cross-functional teams and projects.
Required Knowledge, Skills & Abilities:
Job Summary:
The Director Technology provides the vision and leadership for developing, implementing, and integrating information technology solutions into the Pinnacle environment, as well as, supports these initiatives in a HANDS-ON manner to ensure a smooth and effective running of the extended IT infrastructure. Responsible for planning, directing, and coordinating activities pertaining to technology solution delivery. Ensures that deliverables are accomplished and in line with business objectives. Analyzes the needs of different business units and uses technical knowledge to help determine alternative technical solutions to meet business objectives by modifying existing or developing an IT strategy and the related activities needed to execute. Ensures the overall alignment of the departmental IT activities to the business needs and advises the business on technology regarding overall goals.
Job Duties and Responsibilities:
The Director Technology provides the vision and leadership for developing, implementing, and integrating information technology solutions into the Pinnacle environment, as well as, supports these initiatives in a HANDS-ON manner to ensure a smooth and effective running of the extended IT infrastructure. Responsible for planning, directing, and coordinating activities pertaining to technology solution delivery. Ensures that deliverables are accomplished and in line with business objectives. Analyzes the needs of different business units and uses technical knowledge to help determine alternative technical solutions to meet business objectives by modifying existing or developing an IT strategy and the related activities needed to execute. Ensures the overall alignment of the departmental IT activities to the business needs and advises the business on technology regarding overall goals.
Job Duties and Responsibilities:
- Partners with IT Leadership, business unit leaders, external partners and suppliers to leverage technology to enhance business operations.
- Implements business system plans; direct the development, release, and maintenance of firm business application and process control systems and/or assumes infrastructure support leadership.
- Stays abreast of industry, regulatory and firm changes and/or trends as they relate to financial services, information management, information security, technological standards and trends, and IT efficiencies; proactively assesses the present and future impact to the enterprise and ensure support planning is conducted; works with key stakeholders to develop and execute a business contingency plan that provides for prompt, efficient and seamless responses, to include strong communication and action plans that assures the firm remains in compliance. Keeps the assigned executives informed.
- Defines and communicates assigned technology architecture.
- As an IT leader, the director must have the ability to inspire commitment across the assigned technology unit; this includes but is not limited to: developing and communicating logical and convincing justifications, including lessons learned, that build commitment and support for one's perspectives and initiatives; building diverse, high-performing teams that accomplish organizational change, goals, and priorities; ensures strategies, change initiatives, and competitive information are communicated in clear and compelling ways; serves as an advocate for proactive planning and continuous improvement; sets and communicates clear and aligned goals, monitors progress, and accepts accountability.
- Promotes ethics and compliance; builds and sustains an environment where adherence to and reinforcement of the highest standards of integrity and ethics are the norm. Identifies opportunities and takes action to enhance compliance within own organization. Ensures enterprise leaders receive the communication and instruction needed to act in accordance with established policies and procedures. Promotes reputation and social responsibility; seeks out and maintains external relationships and alliances, strengthening the organization's impact on and reputation in the community.
- Oversees the functional activities of the assigned IT functions. Creates teams for facilitating effective communication of available skills, information, and knowledge throughout the enterprise. Analyzes enterprise program requirements and anticipates staffing resources needed to meet objectives. Provides leadership, direction and growth opportunities to members of the department, performing those responsibilities in accordance with the Firm's policies and applicable laws. Responsible for interviewing, hiring, planning, assigning and/or directing work, appraising performance, disciplining team members and resolving problems. Works with the Human Resources Department to resolve more complex team member-related issues. Develops and acquires talent.
- Each team member is expected to be aware of risk within their functional area. This includes observing all policies, procedures, laws, regulations and risk limits specific to their role. Additionally, they should raise and report known or suspected violations to the appropriate Firm authority in a timely fashion.
- Performs other related duties as required.
The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job
Pinnacle is an Equal Opportunity Employer committed to fostering an inclusive work environment.
Minimum Education: Bachelor's Degree in Computer Science, Information Systems, Business Administration or related field. Master's Degree is preferred.
Minimum Experience: 10+ years of IT and business/industry work experience to include the development, implementation, integration and maintenance technology solutions across multiple hardware and software application and infrastructure platforms. 4+ years of experience in managing multiple, medium to large cross-functional teams and projects.
Required Knowledge, Skills & Abilities:
- Stand or Walk Regularly
- Sit Regularly
- Talk and Hear Regularly
- Climb, Bend, Kneel, Crouch, or Crawl Regularly
- Ability to see objects up close or at a distance, use peripheral vision, identify basic colors
- Use of Hands/ability to reach
Skills Required
- Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field
- Master’s degree
- 10+ years of IT and business or industry experience developing, implementing, integrating, and maintaining technology solutions across hardware, software, and infrastructure platforms
- 4+ years of experience managing multiple medium-to-large cross-functional teams and projects
- Ability to stand or walk regularly
- Ability to sit regularly
- Ability to talk and hear regularly
- Ability to climb, bend, kneel, crouch, or crawl regularly
- Ability to see objects up close or at a distance, use peripheral vision, and identify basic colors
- Use of hands and ability to reach
Synovus Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Synovus and has not been reviewed or approved by Synovus.
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Parental & Family Support — Fully paid 12‑week parental and adoption leave is highlighted for eligible mothers and fathers, indicating strong support for family needs. This policy is repeatedly positioned as a standout element of the package.
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Leave & Time Off Breadth — PTO is available from the first day of service and scales with tenure, pointing to accessible and growing time‑off availability. Company materials indicate companywide PTO policies rather than ad‑hoc discretion.
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Equity Value & Accessibility — An employee stock purchase plan includes a 15% company match on contributions (up to a 7% cap by service), providing accessible equity participation beyond base pay. This feature is presented as a notable value‑add in the package.
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The Company
What We Do
Synovus is a full-service, top-performing mid-cap bank with over $57 billion in assets and $7.3 billion in capital and has been named one of Newsweek’s Most Trustworthy Companies. Our purpose is to enable people to reach their full potential, and we pursue that aspiration in all the communities we serve across the Southeast and beyond. Whether you’re a prospect, client, or team member, we know you have goals you want to reach. We’ll help you get there
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