Technology Category Manager - Global Supplier Services

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Fort Worth, TX, USA
Hybrid
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
Job Description
JPMorgan Chase seeks to do business with suppliers who provide the best price, quality and capability to meet our business needs. With over 600 team members in 11 countries, our Global Supplier Services (GSS) organization works proactively with line of business colleagues to identify capable suppliers, lead the competitive sourcing process and negotiate and contract with the chosen suppliers. Leveraging firm-wide buying power and controlling risk are consistent overarching goals. GSS then ensures that the contracted goods and services can be obtained by our employees in an efficient, cost-effective manner globally.
As a Technology Category Manager within Global Supplier Services, you will cover technology in the Consumer and Community Banking (CCB) line of business, you will play a key role in the continued digitization of a $86 billion business that services over 84 million consumers, of which 71 million are active on mobile. You will identify best-in-class software and SaaS suppliers, source products, and negotiate pricing and terms. You will find and unlock value through optimizing commercial relationships, and protect the firm by managing third party risk.
Job responsibilities:
  • Lead the development and execution of multi-year category and supplier spend management strategies, focusing on digital consumer-facing categories and products
  • Conduct in-depth cost and spend analysis to develop target savings & cost reduction initiatives
  • Drive sourcing events: work with stakeholders to define requirements, identify qualified suppliers, execute competitive selection processes, and negotiate contracts
  • Partner and collaborate with internal business & technology stakeholders, in-house Legal, Risk and Finance teams, and your colleagues in Sourcing.
  • Develop subject matter & market expertise; provide thought leadership
  • Proactively engage with clients to identify and develop value added opportunities and comprehensive sourcing strategies
  • Drive cost reduction and savings, supplier optimization, risk mitigation, order & payment compliance, and preferred supplier identification

Required qualifications, capabilities, and skills:
  • 7+ years of experience in managing technology categories and spend, with exceptional delivered results
  • Commercial mindset and negotiation ability, especially relating to software (both on premise and SaaS) and cloud
  • Communication skills: ability to communicate effectively with stakeholders and senior management. Explain commercial and contractual concepts, and how value is being delivered
  • Market Research: ability to conduct market/industry/supplier analysis and synthesize data into a consumable format
  • Risk Management: knowledge of business risk factors and business savvy to minimize risk appropriately and communicate acceptance of risk factors when required.
  • Sourcing Methodology: strong knowledge of the key aspects of the RFI/RFP/RFQ and five step sourcing process
  • Bachelor's Degree

Preferred qualifications, capabilities, and skills:
  • Financial services industry experience
  • Legal acumen; strong understanding of complex master-level agreements

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Global Supplier Services (GSS) manages the source-to-pay cycle, engaging with suppliers, negotiating contracts, conducting risk assessments and evaluating the customer experience. Global teams support sourcing, third party oversight, procurement and payment operations, supplier relationship management and customer experience.

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The Company
HQ: New York, NY
289,097 Employees
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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