Technology Business Partner

About Us

How This Role Impacts Live Oak and its People

In today's fast-paced business environment, technology plays a critical role in driving success, requiring seamless collaboration between business and technology teams. As a Technology Business Partner, you'll lead through influence rather than authority, ensuring that technology investments create maximum business value through strategic alignment, deep analysis, and collaborative partnership. Your role will be crucial in helping business teams leverage technology to deliver customer value, meet business goals, and maintain a competitive edge.

You'll help:

• Shape technology strategy aligned with business objectives.

• Identify opportunities for technology-driven innovation.

• Enable data-driven decision-making for technology investments.

• Foster strategic collaboration and communication between business and technology teams.

What You’ll Do

Be a Strategic Advisor to Drive Business Success

Are you passionate about understanding business strategy and identifying opportunities where technology can create transformative value? Do you excel at building deep relationships, understanding complex problems, and leading through influence to ensure successful delivery of technology-enabled solutions? We're looking for a strategic thinker who can partner with our business teams to shape and execute their technology vision effectively, efficiently, and drive meaningful business outcomes.

The Opportunity

As a Technology Business Partner, you'll be the primary liaison between our business units and technology teams, ensuring clear communication, efficient delivery, and strong alignment with business goals. You'll develop a deep understanding of their business, strategy, objectives and goals. You'll build deep relationships with business stakeholders while orchestrating technology delivery to meet their needs. Through clear communication, efficient delivery, and strong alignment with the business and technology teams, you'll help them to achieve their strategic vision.

What Makes This Role Different?
This is a strategic leadership role that transcends traditional operational boundaries. Rather than managing daily development tasks, you will lead through influence—serving as the critical orchestrator between technology and the business. You will represent all facets of technology to business stakeholders and, in turn, articulate the business needs to technology teams. By unifying diverse functions such as engineering, data, digital operations, IT, and InfoSec, you will act as the essential integrator who ensures cohesive collaboration, drives high-level strategy, and unlocks transformational value for the organization.

• Strategic Partner: As the primary strategic connector dedicated to the business, you'll serve as their 'go-to' person within technology, driving collaboration, communication, and awareness across our technology teams to ensure business needs are met. You'll join their team meetings and deeply learn their business and day-to-day operations, helping them leverage technology as a strategic enabler

• Business Immersion: You'll shadow business leaders and their teams to develop a deep understanding of their processes, tools, and challenges to identify opportunities for technology enabled solutions

• Relationship Focus: You'll build strong connections across the organization, enabling awareness, collaboration, and communication cross functionally to ensure delivery of business outcomes

• Impact Measurement: You'll develop frameworks to measure and communicate broadly the business value of technology initiatives

• Influential Leadership: You'll inspire and guide teams by leveraging expertise, empathy, and communication to align others around a shared vision, driving collaboration and results without relying on formal authority

How You’ll Do It

Business Understanding & Support

• Attend business team meetings to stay attuned to new challenges and opportunities that may shift business strategy or impact priorities

• Shadow business operations to develop deep understanding of processes and needs

• Build strong relationships with business stakeholders at all levels

• Foster and maintain clear cross functional collaboration and communication channels between business and technology teams

• Facilitate alignment between business needs and technology capabilities

• Provide thought leadership on technology trends and opportunities

• Identify and evaluate emerging technologies that could benefit the business

Coordination & Delivery

• Coordinate technology initiatives from conception through delivery

• Facilitate cross-functional collaboration and bring together key stakeholders from both business and technology teams, using your influential leadership to ensure the effective gathering of requirements and alignment on solutions that drive optimal business and technology outcomes

• Enable direct communication between engineers and business users

• Support testing and deployment activities

• Help manage vendor relationships and deliverables

• Create high-level technology roadmaps aligned with business objectives

• Collaborate with technology teams to validate feasibility and approach for initiatives

Process Improvement

• Identify opportunities to streamline business processes through technology

• Support the implementation of new solutions and process improvements

• Help track and measure the impact of technology initiatives

• Facilitate post-implementation reviews and feedback collection

• Identify opportunities to scale successful solutions across the organization

Team Collaboration

• Work closely with engineering teams to ensure clear understanding of business needs

• Partner with design teams to validate solutions meet business requirements

• Coordinate with “tiger teams” on prioritization and roadmap planning

Impact & Influence

• Direct impact on business unit efficiency and effectiveness

• Key role in ensuring successful technology delivery

• Opportunity to shape how business and technology teams work together

• Influence how technology investments create business value to drive meaningful positive change

• Foster innovation and strategic thinking across the organization

• Enable data-driven decision making about technology initiatives

• Accelerate the delivery of technology solutions that drive business outcomes

• Build strong relationships across the organization to ensure alignment and success

Required and Preferred Experience

Essential Experience

• 5+ years of experience in technology-related roles

• Track record of successfully coordinating technology projects

• Experience working directly with business stakeholders across all levels

• Understanding of software development processes

• Understanding of technology capabilities and market trends

Critical Capabilities

• Strong analytical and strategic thinking skills

• Excellence in business analysis and research

• Outstanding communication and interpersonal skills

• Strong organizational and project management abilities

• Ability to understand and document business processes

• Translate complex technical concepts for business audiences

• Talent for building and maintaining trusted advisory relationships

Key Attributes

• Natural ability to build trust and rapport

• Strong service orientation

• Strategic mindset with strong analytical capabilities

• Detail-oriented and well-organized

• Proactive and collaborative problem-solving mindset

• Insatiable curiosity about business operations and challenges

• Comfort with ambiguity and evolving environments

Our Values

• Dedication: Possess a deep commitment to Live Oak Bank’s mission and core values, exemplified through a strong work ethic, adaptability and pride in your work.

• Ownership: Take initiative to deliver positive results by proactively and creatively solving problems, while maintaining a high degree of quality.

• Respect: Treat everyone with courtesy, politeness, and kindness.

• Innovation: Embrace fresh ideas and fearlessly contribute new solutions to emerging or existing problems.

• Teamwork: Foster collaboration, accountability, and trust with others and understand that together, we do more

For a detailed overview of our employee benefits please visit: http://www.liveoakbank.com/careers/

Live Oak Bank is an Affirmative Action and Equal Opportunity Employer, Minorities/Women/Veterans/Disabled. We consider applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran status or disability. Equal access to programs, service and employment is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify human resources at [email protected].

EEO is the Law

The base pay range for this position is $140,000.00 - $200,000.00 per year. Compensation may also include annual bonuses and long-term incentives, subject to various metrics and company policy. A candidate’s salary is determined by several factors including travel, relevant work experience or skills and expertise.

Please note that we provide at least the minimum requirement of paid sick leave to our employees who reside in states that require employer-paid sick leave, including but not limited to Arizona, California, Colorado, District of Columbia, Maine, Maryland, Massachusetts, Michigan, Nevada, New Jersey, New Mexico, New York, Oregon, Rhode Island, Vermont, and Washington.