Spring 2027 Internship - Technical Writing
This is an in-person Internship in Santa Barbara, CA, open to UCSB Seniors in the UCSB Professional Writing Minor (PWM).
About ShipHawk
ShipHawk is the premier warehousing and shipping software for ERP connected companies. We work with high volume retail, wholesale and eCommerce companies that have outgrown basic warehousing and shipping software.
Come join us as we transform one of the last massive old-school industries into a transparent, efficient market, benefiting both retailers and consumers. Join a startup where you can make an impact, grow your career, and have a voice.
About the Opportunity:
Location: In Person at our Santa Barbara Headquarters
Department: Product - Technical Writing Team
Reports to: Senior Technical Writing Manager
Technical Writers excel at clearly and accurately communicating complex information. As a Technical Writer Intern at ShipHawk, you will gain experience in creating and editing outstanding content while working with Product Owners, Software Developers, Customer Success Managers, and more.
During your internship, you will support the Technical Writing team’s objectives and projects that drive the business forward. Expect to use Google Suite (Docs, Slides, Sheets), Confluence, and AI tools such as Claude, Rovo, and Gemini to develop content for technical and non-technical audiences.
We are looking for outstanding writers who love to learn and want to learn more about working in the software industry as a technical writer. This opportunity will include working on a variety of projects, including writing user guide pages, creating blog articles, and optimizing content for AI.
5 Reasons Why You Want to Work with Us:
- You want to work with a team that is competent, confident, passionate, and focused on achieving big goals.
- You want to work on a product with the potential to grow into a billion dollar business, become a household name, and help millions of people.
- You want to have a voice.
- You want to be part of a fun and healthy culture.
- You want to work at a company that will provide an opportunity to get to the next level of your career.
What We’re Looking For In You:
We are looking for an all-star skill set: efficient, organized and follows through on commitments. You're intelligent, have great analytical skills and pay attention to detail. In addition, you're calm under pressure, have a great work ethic and communicate well.
And, more than the usual skills, we want you to push and not accept the mundane. Push for a higher standard. Be proactive. Be open to new ideas and personal feedback. Try stuff, fail and learn from it. 5% of business leaders are 20 times more efficient than 95% of business leaders. We want you to be the 5%.
When applying, in addition to your CV/resume, please provide some writing samples.
This internship is a great opportunity for upper level college students with a minor in professional writing.
Some of the skills you will want for this internship:
- Strong writing, illustration, and multimedia content development skills
- Experience with online writing and publishing, including blogs, articles, newsletters, and wikis
- Interest in content optimization for AI and search engines
- Interest in business, science, or technical writing as a career
To get the most out of this internship, you will need to:
- Be available to work 10 - 15 hours per week
- Have an interest in pursuing a career in business and technical writing
- Have familiarity with technology and software as a service (SaaS)
- Be a self-starter
- Be organized and methodical
- Have an interest in combining AI tools with traditional writing skills
- Be coachable and able to acknowledge, digest and adapt to constructive criticism and feedback
What we offer:
- Approximately five month long internship program
- January 5, 2027 - June 11th, 2027
- $500 per month stipend
- 10-15 hours per week with flexibility to work with your schedule
- Work downtown in Santa Barbara
- Hands-on experience and opportunity to lead your own projects
- Ability to work in fun tech environment
- Being a part of a bigger internship cohort
- Work with renowned local tech company
- Being part of a driven, dynamic team
- Onboarding and final project
- Team building event with your fellow interns
- Network and build relationships within the community and make professional connections
- You will make an impact as part of the team!
ShipHawk provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Skills Required
- UCSB senior enrolled in the UCSB Professional Writing Minor
- Availability for 10–15 hours per week
- Interest in pursuing business and technical writing
- Familiarity with technology and software as a service
- Strong writing, illustration, and multimedia content development skills
- Experience with online writing and publishing, including blogs, articles, newsletters, and wikis
- Interest in content optimization for AI and search engines
- Self-starter with organized and methodical work habits
- Ability to accept and adapt to constructive feedback
- Writing samples submitted with application
ShipHawk Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ShipHawk and has not been reviewed or approved by ShipHawk.
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Healthcare Strength — Benefits include medical, dental, vision, disability, life insurance, mental-health support, wellness programs, FSAs, and pet insurance, with explicit emphasis on heavy investment in medical coverage. A monthly wellness stipend further reinforces the health and wellbeing focus.
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Leave & Time Off Breadth — Time-off offerings span generous PTO, paid holidays and sick days, an unlimited vacation policy, and a company-wide shutdown for one week before New Year’s Eve. Additional leaves include bereavement and family medical leave.
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Flexible Benefits — Work arrangements include flexible schedules, hybrid options, and support for fully remote roles across time zones. Flexibility outside core hours and practical day-to-day perks support different working styles.
ShipHawk Insights
What We Do
ShipHawk is a cloud-based shipping and fulfillment software that helps businesses save money, automate workflows, provide an on-brand buying experience, and run data-driven supply chains.
Why Work With Us
We are a team-first culture that lives by its company values and vision. Our vision is to level the playing field by empowering our team, protecting the environment and growing the bottom line.
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