technical writer

Posted 3 Hours Ago
Be an Early Applicant
Irvine, CA, USA
In-Office
Entry level
Information Technology • Professional Services • Software • Consulting
The Role
Create feature descriptions, installation manuals, help files, and user guides for IPedge/VIPedge IP-PBX. Develop documentation by interacting with systems, interviewing developers and QA, reviewing specs, and producing diagrams and charts.
Summary Generated by Built In
Company Description

SCT resources have a broad range of skills in different technologies. The large skill-set has been made possible by a conscious focus on strengthening our skills base. Every person selected for our team brings something new, something that adds to our offerings. We learn continuously, both on the job and through formal training programs.

Job Description

Contribute to the development of specific Feature Descriptions for the IPedge and VIPedge IP-PBX project including a general description, feature operation, configuration and programming information, interactions with other features, and resource requirements.


Assist in the development of Installation Manual, Help Files, and User Guides of the IPedge and VIPedge IP-PBX projects.


The documentation will be developed by interacting with the system, observing demonstrations, interviewing development and QA engineers, and reviewing available engineering specs.


Documentation is written in FrameMaker. Some diagrams and charts are drawn using Visio. Experience with Microsoft Office will be helpful.



Skills Required

  • Experience authoring documentation in FrameMaker
  • Ability to create diagrams and charts using Visio
  • Experience with Microsoft Office
  • Experience writing feature descriptions, installation manuals, help files, and user guides
  • Ability to interact with development and QA engineers, observe demonstrations, and review engineering specifications
  • Familiarity with IPedge, VIPedge, or IP-PBX systems
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The Company
0 Employees
Year Founded: 1999

What We Do

System Canada Technologies is a leading technology solutions provider specializing in software development, IT consulting, and systems integration. Dedicated to delivering innovative and efficient services across various sectors, the company utilizes a customer-centric approach to tailor bespoke software applications to meet unique client needs. Their mission is to empower organizations through technology, enhancing operational efficiency and driving business growth through professional expertise.

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