About the Role
Wowza is seeking a Technical Writer to lead and evolve documentation for Wowza Streaming Engine, a high-performance media streaming platform used by developers and operators worldwide. In this role, you will work closely with engineering, product management, and support teams to produce clear, accurate, and developer-friendly documentation. This role is ideal for a technical writer who enjoys working with cutting-edge streaming technology and collaborating directly with engineers.
Responsibilities
Own and maintain technical documentation for Wowza Streaming Engine, including:
Installation and deployment guides
Configuration and administration documentation
Feature and release documentation
Troubleshooting and operational guidance
Collaborate closely with software engineers, product managers, and QA to understand new features, changes, and technical constraints.
Translate complex streaming, encoding, and server-side concepts into clear, accurate, and usable documentation for technical audiences.
Document REST APIs, configuration options, and workflows used by developers and system administrators.
Review engineering artifacts (code changes, design docs, pull requests) to ensure documentation accuracy and completeness.
Maintain and update content within our knowledge base.
Use Git and the command line to manage documentation updates, review changes, and participate in versioned release workflows.
Help define and improve documentation standards, structure, and best practices across the product.
Partner with support and field teams to address documentation gaps and common customer issues.
Required Qualifications
3+ years of experience in technical writing for software, developer tools, or infrastructure products.
Proven experience collaborating directly with engineering and product teams.
Strong ability to understand and document complex technical systems.
Experience documenting APIs and developer-facing features.
Working knowledge of Git, including basic command-line workflows.
Excellent written communication skills, with a focus on clarity, precision, and usability.
Preferred Qualifications
Familiarity with Wowza Streaming Engine, video streaming technologies, or media workflows (HLS, DASH, transcoding, etc.).
The ideal candidate has experience with Java and Python, is comfortable reading code, and has familiarity with cloud-native technologies and emerging AI systems.
Understanding of REST API concepts, including endpoints, authentication, and request/response patterns.
Experience maintaining documentation in a React-based or static-site developer portal.
Familiarity with Markdown, MDX, and lightweight JSX.
Experience working in Agile or Scrum-based development environments.
Benefits
Benefits & Perks
- $90,000 to $100,000
- Generous Paid Time Off
- Medical, Dental, and Vision insurance (effective Day 1)
- 401(k) with strong company match
- Dependent Care FSA
- Employer-paid Life Insurance and AD&D
- Voluntary Life Insurance (Employee/Spouse/Child)
- Paid Parental Leave
- Short-Term and Long-Term Disability
- Training & Development opportunities
- Employee Assistance Program (EAP)
Who We Are
Wowza Media Systems is a Colorado-based global leader in video streaming software. Our technology powers live and on-demand video delivery for education, healthcare, enterprise, gaming, government, and more—reaching customers in over 100 countries. Backed by Clearhaven Partners, we continue to grow by pushing innovation in scalable, low-latency video streaming.
Why Join Wowza?
At Wowza, you’ll be part of a fast-paced, mission-driven team working on solutions that power critical real-world applications—from live-streaming graduations to helping parents monitor NICU care. We encourage ownership, collaboration, and innovation while providing a supportive, global team environment.
Top Skills
What We Do
Wowza Media Systems™ offers streaming technology to reduce the complexities of video and audio delivery to any device. Over 20,000 service providers, direct customers and partners worldwide trust Wowza to provide robust, customizable and scalable streaming solutions—with powerful APIs and SDKs to help them engage their audiences.
Why Work With Us
At Wowza, every team member has a voice and a seat at the table. There is an equal opportunity for everyone to succeed, to advance their career and to voice any concerns that may arise. It is a team-oriented culture that still allows individuals to be autonomous self-starters. Work with Wowza and see how you can grow personally and professionally.
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