Technical Writer

Reposted 24 Days Ago
Be an Early Applicant
Albany, NY, USA
In-Office
Senior level
Information Technology • Consulting
The Role
As a Senior Software Technical Writer, you will create and edit documentation for CIMPLICITY 9.5, manage reviews, and participate in Agile meetings.
Summary Generated by Built In
Company Description

In business since 2000, LanceSoft is a nationally certified Minority Business Enterprise (MBE) that has established itself as a pioneer in providing highly scalable, cost-effective workforce solutions to a diverse set of customers across various industries in the United States. Headquartered in Virginia, LanceSoft currently operates out of several locations in the US and Canada.

Job Description

As a Senior Software Technical Writer, you will write, revise, and edit content for our CIMPLICITY 9.5 automation software product release. 

This includes video, webhelp, and online content for our CIMPLICITY product. 

In addition, this may also include researching, planning, and estimating tasks. 

You will also be responsible for coordinating approvals of technical and peer reviewer feedback, per company’s ISO standards, and adhering to format, content, and style guidelines -- giving consideration to usability and ensuring accuracy, consistency, and quality. 

You will actively participate in daily Scrum stand-up meetings, weekly planning, and review meetings.

Qualifications

The following skills are desired: 

the Madcap Flare authoring tool, 

Familiarity with Industrial software, 

Ability to work closely with Subject Matter Experts (SME) to "translate" complicated technical concepts into understandable content that helps our customers, 

Familarity with Rally, 

and Screencasting Skills.

Additional Information

Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, gender Identity, sexual orientation, national origin, age, disability, veteran status, pregnancy, or other status protected by law.

We wish to thank all applicants for their interest and effort in applying for this position, however, only candidates selected for interviews will be contacted.

No unsolicited agency referrals please.

Skills Required

  • Experience with Madcap Flare authoring tool
  • Familiarity with industrial software
  • Ability to work with Subject Matter Experts
  • Familiarity with Rally
  • Screencasting skills

LanceSoft Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about LanceSoft and has not been reviewed or approved by LanceSoft.

  • Fair & Transparent Compensation Pay is considered competitive in certain travel healthcare and tech contracts, with some individuals returning after finding higher weekly take‑home than larger agencies. When assignments remain stable, payments are described as on time and as agreed.
  • Flexible Benefits Multiple medical plan choices (e.g., HSA‑eligible EPO alongside MEC/ACP options) plus dental, vision, and voluntary supplemental coverage allow configuration to individual needs. Eligibility and enrollment windows are clearly outlined for those meeting standard weekly hours.

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The Company
HQ: Herndon, Virginia
3,823 Employees
Year Founded: 2000

What We Do

Established in 2000, LanceSoft is a pioneer in delivering top-notch Global Workforce Solutions and IT Services to a diverse clientele. As a Certified MBE and Woman-Owned organization, we pride ourselves on fostering global cross-cultural connections that advance both the careers of our employees and the success of our clients' businesses. At LanceSoft, our mission is clear: to leverage our global network to seamlessly connect businesses with the right talent and individuals with the right opportunities, all without bias. We believe in providing Global Workforce Solutions with a personalized, human touch. Our comprehensive range of services spans various domains, encompassing temporary and permanent staffing, Statement of Work (SOW) arrangements, payrolling, Recruitment Process Outsourcing (RPO), application design and development, program/project management, and engineering solutions. Currently, our team of over 5,000 professionals caters to 110+ enterprise clients worldwide, including Fortune companies. Our client base represents a diverse spectrum of industries, including Banking & Financial Services, Semiconductor/VLSI, Technology, Healthcare & Life Sciences, Government, Telecom & Media, Retail & Distribution, Oil & Gas, and Energy & Utilities. Headquartered in Herndon, VA, LanceSoft operates 32+ regional offices across the North America, Europe, Asia, and Australia. We also have nine delivery centers strategically located in India in Bangalore, Indore, Noida, Baroda, Hyderabad, Bhubaneshwar, Dehradun, Goa, and Aligarh to further enhance our client service capabilities

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