Technical Writer

Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Linthicum Heights ,Maryland, Washington, DC and Mumbai, India.

Infojini Consulting is recognized as one of the fastest growing IT services and software development Companies. With a partnership of all major technology vendors, Infojini Consulting has built a strong Government and commercial customer base including fortune 100 companies and most state and federal agencies such as State of North Carolina, State of South Carolina, State of Maryland, State of California, State of Pennsylvania, State of Virginia, State of Washington and many others.

Infojini Consulting is an equal opportunity employer and considers all qualified individuals for employment irrespective of their race, gender, age, color, sexual orientation. We offer an excellent compensation package

Job Description:

            Required Knowledge/Skills:

• Excellent writing and editing skills. 

• 5+ years of related experience in IT including experience in a position requiring development of structured written materials and visual aids.

• Minimum 3-6 years of technical writing experience.

• Ability to communicate effectively, verbally and in writing; to interact effectively with internal and external vendors, project team members, management and agency departments, to build relationships and 

use facilitation skills with both technical and non-technical personnel.

• Ability to own documentation projects from research and interviewing SMEs to writing and compiling content.

• Ability to write, edit, and prepare graphic presentations of technical information for both technical and business personnel.

• Ability to craft process documentation in both narrative and visual flows for a variety of audience types.

• Demonstrable ability to effectively edit existing materials while retaining document integrity and revision control.

• Demonstrable ability to incorporate Visio flows into written documentation.

• Demonstrable ability to utilize advanced features in Microsoft Word.

• Experience in organizing information in a way that is appropriate for technical explanations without losing sight of the needs and aptitude of the audience.

• Ability to collaborate and coordinate with multiple teams and vendors.

• Ability to work both independently and as a member of a team.

• Ability to multitask and prioritize tasks effectively in order to meet deadlines.

• Have proficiency/understanding of the MS SharePoint application.

• Have proficiency/understanding of the Atlassian Confluence application (or other knowledge base).

• Must be intermediate to advance in Microsoft Office (Word, Excel, PowerPoint, Visio) and working with templates and style guidelines for branding consistency.

• Keen attention to detail while maintaining the ability to see the big picture.

• Ability to absorb and retain complex processes such as computer system components.

• Demonstrable understanding of the rules of English grammar and usage.

• Ability to accept changes and constructive criticism in a fast turn-around environment.

• Prior experience with infrastructure documentation and writing explanations of how systems and databases interact.

Preferred Requirements/Skills:

• BA in English, journalism, technical writing or similar discipline

• BS degree in computer science or similar discipline

• Prior experience in writing Advanced Planning Documents and/or Request For Proposals

• Prior experience with writing Federal compliance documentation

• Knowledge of multiple SDLC concepts and the interdependencies of documentation

• Understanding of LEAN / Agile development style

• Prior experience in configuration management documentation

• Prior experience with answering audit controls in writing

• Previous experience in a government environment 

• Previous experience working with RSA Archer.

• Software documentation experience.

• Experience with compliance documentation.

AWESOME THINGS ABOUT THIS POSITION:

Your features get used by millions of people. The feedback loop is short. You can tell, quantitatively, if your favorite feature is well received.