Technical Writer

Reposted 8 Days Ago
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Columbia, SC, USA
In-Office
Senior level
Information Technology • Software
The Role
The Technical Writer will create and manage documentation for complex information systems, collaborating with various stakeholders to ensure clear communication and accurate materials.
Summary Generated by Built In
Company Description

Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Edison, NJ.

Infojini Consulting is recognized as one of the fastest growing IT services and software development Companies. With a partnership of all major technology vendors, Infojini Consulting has built a strong Government and commercial customer base including fortune 100 companies and most state and federal agencies such as State of North Carolina, State of South Carolina, State of Maryland, State of California, State of Pennsylvania, State of Virginia, State of Washington and many others.

Infojini Consulting is an equal opportunity employer and considers all qualified individuals for employment irrespective of their race, gender, age, color, sexual orientation. We offer an excellent compensation package

Job Description

Job details mentioned below
Title: Technical Writer
Duration: 12+ Months
Location: Columbia, SC


Essential Responsibilities
1. Work alongside appropriate staff, teams, stakeholders and other points of contact (POCs) as required to:
understand the goals and objectives of complex information systems with extensive security and compliance requirements,
gather information necessary to produce accurate and complete documents and artifacts, and
lead in the creation of document and artifact deliverables supporting OIA efforts and initiatives.
2. Participate in design-level discussions to provide recommendations on document and artifact deliverables based upon analysis of administrative, technical, and management aspects of information systems and associated services.
3. Work with technical staff and business stakeholders to create deliverables and artifacts that are intended for audiences with various levels of technical knowledge.
4. Organize and write supporting documents as needed.
5. Select and utilize photographs, drawings, diagrams, charts, and other graphical elements that increase users’ understanding.
6. Revise documents as changes or modifications to information systems and services occur.
7. Organize and maintain a repository of all documents and artifacts.






Qualifications

Required Knowledge/Skills:

5+ years of documented Information Technology-related work experience.

4+ years of technical writing experience in positions requiring the development of structured written materials and visual aids.

Ability to communicate effectively, both verbally and in writing.

Ability to interact with internal and external vendors, project team members, management, and agency departments and to build relationships and use facilitation skills with both technical and non-technical personnel.

Ability to write, edit, and prepare presentations of technical information for both technical and business personnel using appropriate and illustrative graphical elements.

Experience in organizing information in a way that is appropriate for technical explanations without losing sight of the needs and aptitude of the audience.

Ability to collaborate and coordinate with multiple teams and vendors.

Ability to work independently and as a member of a team.

Ability to multitask and prioritize tasks effectively in order to meet deadlines.

Have proficiency/understanding of the MS SharePoint application.

Must possess advanced skills in Microsoft Office (Word, Excel, PowerPoint, Visio) to include working with templates and style guidelines for branding consistency.

Keen attention to detail while maintaining the ability to see the big picture.

Ability to absorb and retain complex processes.

Strong English language skills.

Demonstrable understanding of the rules of English grammar and usage.

Ability to accept changes and constructive criticism in a fast turn-around environment.


Preferred Requirements/Skills:

Bachelor’s degree in English, journalism, technical writing, or similar discipline.
Bachelor’s degree in computer science or similar discipline.
Prior experience in writing System Security Plans, Advance Planning Documents, Requests For Proposals, or similar documents.
Knowledge of Systems Development Life Cycle (SDLC) concepts and the interdependencies of documentation.
Understanding of LEAN/Agile development style.
Prior experience with Bizagi.
Previous public sector work experience.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Skills Required

  • 5+ years of documented Information Technology-related work experience
  • 4+ years of technical writing experience in positions requiring the development of structured written materials and visual aids
  • Proficiency/understanding of the MS SharePoint application
  • Advanced skills in Microsoft Office (Word, Excel, PowerPoint, Visio)
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The Company
HQ: Columbia, Maryland
771 Employees
Year Founded: 2006

What We Do

Infojini Inc. delivers innovative IT Services and Solutions to empower startups, Fortune 500 companies, and global enterprises. With 19+ years of experience, we help bridge the gap between ideas and reality through modern, scalable, and secure technologies. What We Do ✨ Software Engineering & App Development: ADA/WCAG-compliant enterprise apps, cross-platform mobile/web development, CI/CD & DevOps 📊 Microsoft Ecosystem: Power BI, Power Automate, Dynamics 365, Azure, MS Fabric for automation and insights ☁️ Cloud & DevOps: AWS, Azure, GCP migration, Infrastructure as Code (Terraform, ARM, CloudFormation) ⚙️ Data Engineering: ETL/ELT pipelines, Snowflake, Databricks, Redshift, advanced dashboards (Power BI, Tableau) 🔗 System Integration: ERP & CRM modernization with Salesforce, SAP, MS Dynamics 🛠️ Automation & Low-Code: Accelerate innovation via Power Platform 🔒 Cybersecurity: SOC 2, HIPAA, GDPR compliance, endpoint & cloud security 🔄 Agile Tech Staffing: Onshore/offshore delivery models with access to top IT talent 👥 Contingent Workforce Solutions: Scalable, flexible workforce strategies to meet dynamic business needs Why Infojini? ✔️ 2,500+ successful projects ✔️ Certified: CMMi Level 3, ISO, SOC 2, HIPAA, GDPR ✔️ Partnered with Snowflake, Salesforce & Microsoft ✔️ Experts in AI/ML, Generative AI, Automation ✔️ US HQ + 10+ delivery centers for local presence ✔️ Flexible engagement: Agile Pods, delivery teams, fixed-cost models How We Deliver Value • High-velocity teams for continuous innovation • Predictable costs, faster ROI, transparent delivery From code to cloud to customers—engineer your success with Infojini Inc. 📩 [email protected]

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