Technical Writer

Reposted 8 Days Ago
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Eagan, MN, USA
In-Office
Mid level
Information Technology • Software
The Role
The Technical Writer will create and manage documentation for products, including online help and user manuals, while collaborating with internal teams for accuracy and clarity.
Summary Generated by Built In
Company Description

About Collabera
Collabera is the largest minority-owned Information Technology (IT) staffing firm in the U.S., with more than $525 million in sales revenue and a global presence that represents approximately 10,000 professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia) and the United Kingdom. We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers.

Not only are we committed to meeting and exceeding our customer’s needs, but we are committed to our employees’ satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as the “Best Staffing Firm to Work For” for four consecutive years since 2012. With over forty offices globally and a presence in seven countries, Collabera provides staff augmentation, managed services and direct placement services to Global 2000 Corporations. Collabera is ranked amongst the top 10 IT staffing firms in the U.S., and for the past 24 years we have continued to grow rapidly year after year.

For consultants and employees, Collabera offers an enriching experience that promotes career growth and lifelong learning. Visit www.collabera.com to learn more about our latest job openings.

Awards and Recognitions
--Staffing Industry Analysts: Best Staffing Firm to Work For (2015, 2014, 2013, 2012)
--Staffing Industry Analysts: Largest U.S. Staffing Firms (2015, 2014, 2013)
--Staffing Industry Analysts: Largest Minority Owned IT Staffing Firm in the US.

Job Description

Responsibilities:

  • Work with internal teams to obtain an in-depth understanding of the
    product and the documentation requirements

  • Analyze existing and potential content, focusing on reuse and
    single-sourcing opportunities

  • Produce high-quality documentation that meets applicable standards and
    is appropriate for its intended audience

  • Write easy-to-understand online help, developer guides and end user
    manuals

  • Create tutorials to help end-users use a variety of applications

  • Review, manage and edit release notes for new product features with each
    release cycle

Qualifications

Requirements:

  • Proven working experience writing API documentation

  • Experience writing simple shell scripts for REST API Examples

  • Experience with UNIX, Python or JavaScript is desired

  • Working knowledge of JSON and XML

  • Experience with Swagger a plus.

  • Ability to deliver high quality documentation paying attention to detail

  • Ability to quickly grasp complex technical concepts and make them easily
    understandable in text and pictures

  • Ability to work with minimal guidance

  • Excellent written skills in English

  • Strong working knowledge of MS Office

  • Basic familiarity with the SDLC and software development

Additional Information

To know more about this position, please contact:

Nishita Honest

973-805-7505

nishita.honest(at)collabera.com

Skills Required

  • Proven working experience writing API documentation
  • Experience writing simple shell scripts for REST API Examples
  • Experience with UNIX, Python or JavaScript
  • Working knowledge of JSON and XML
  • Ability to write clear user tutorials
  • Excellent written skills in English
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The Company
HQ: Basking Ridge, New Jersey
6,138 Employees
Year Founded: 1996

What We Do

In our relentless pursuit of greatness, we are dedicated to developing individuals, creating exceptional teams, and cultivating a unique culture of unity and care. As providers of digital talent solutions, we aim to positively impact businesses and communities globally. We would be honored to be your trusted and uncommon partner on this journey.

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