Technical Writer

Posted 5 Days Ago
Be an Early Applicant
29 Locations
In-Office
Mid level
Artificial Intelligence • Software
The Role
The Technical Writer will create and manage documentation, collaborate with teams, and improve user experience through refined guides.
Summary Generated by Built In
👋 A little about us

We’re building -or trying to- the best platform for authoring, publishing, and maintaining world-class docs. Close to 40,000 sign-ups per month, over 100k Monthly Active Users, used by 2M+ people and thousands of teams like Zoom, FedEx, Nvidia, Snyk, and Google. We’re profitable, backed by P9 Capital, Notion Capital, and Fly VC, and our amazing team is spread across 15 countries in North America, Europe, and Asia.

The Role

We’re looking for a Technical Writer to craft beautiful docs -both to help our customers suceed and to showcase GitBook's potential who also enjoys working directly with customers to improve their own documentation.

You'll own our entire documentation experience: from writing and structuring content to ensuring technical accuracy, visual consistency and top notch user experience.

What you'll do
  • Own our docs entirely - from content design to API references and visual presentation.

  • Collaborate with Product, Engineering and Design to clarify technical concepts and maintain consistency.

  • Continuously refine guides and structure to improve usability.

  • Work directly with our enterprise customers as a docs expert who can provide advice on things like docs structure.

You might be a fit if you
  • Have proven experience as a Technical Writer

  • Are comfortable working with Git-based workflows

  • Communicate complex technical ideas in a simple, approachable way

  • Have excellent written and verbal communication skills in English

👥 Join GitBook at a pivotal time as we evolve our product and team. This is a chance to shape our product, craft, and culture.

Top Skills

Git-Based Workflows
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The Company
HQ: Covina, California
35 Employees

What We Do

Product documentation your users will love.

GitBook has everything you need to create beautiful docs for your users — so you don’t have to build your own editing tools, CMS, website and more. You can just focus on writing great content.

GitBook’s branch-based Git workflow encourages your whole team to collaborate by creating a branch, requesting a review, and merging when ready. It’s a flow your developers already know and love — and they can even edit your docs in their code editor using Git Sync.

That’s all backed up by AI that lets your users find what they need fast, publishing settings that put you in control of who can access your docs, and internal documentation for your own team.

Interested in joining us? You can check out our latest roles here: https://jobs.gitbook.com/

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