Technical Writer

Job Title: Technical Writer 

Location: Virtual 
 

The Technical Writer will support a high-profile Department of Veterans Affairs program by developing and maintaining technical documentation for a pilot Salesforce Application within the VA. This role requires strong communication skills and the ability to translate complex technical processes into user-friendly documentation. 

Roles/Responsibilities 

• Develop, edit, and maintain comprehensive technical documentation, including user manuals, system guides, training materials, and policy documentation. 

• Collaborate with engineers, developers, and other stakeholders to gather information and understand the documentation requirements. 

• Periodically review and update existing documentation to reflect the latest product updates and industry standards. 

• Participate in design and review meetings to understand product changes and ensure documentation is updated accordingly. 

• Communicate and influence at a senior level with strong written English language skills. 

Skills & Qualifications 

• Bachelor’s degree in English, journalism, communications, or a related field. 

• Minimum 3 years related work experience in a similar role 

• Experience
  in the Federal Government contracting industry or familiarity working with the VA is a plus. 

• Preferred experience working on projects involving Salesforce Applications. 

• Excellent writing, editing, and proofreading skills. 

• Strong organizational and project management abilities, with a keen attention to detail. 

• Ability to meet tight deadlines and work on multiple proposals simultaneously. 

• Strong interpersonal skills and ability to work effectively with cross-functional teams. 

• Critical thinking and adaptability to address changing priorities or requirements. 

• Proficiency in technical writing tools and software. 

• Entire MS Office experience with Office 365 and SharePoint is a bonus but not required.
   

Soft Skills 

• Demonstrate composure under pressure and the ability to make quick decisions. 

• Communicate clearly and confidently, in person and on conference calls, and give and receive candid feedback in an open, results-oriented environment. 

• Prioritize and multi-task in a fast-paced, rapidly changing environment. 

• Maintain courteous and professional working relationships with employees at all levels. 

• Comfortable collaborating cross-functionally across teams including executive leadership. 

Transitioning military and/or Veterans with IT/IS, finance, and/or healthcare systems specialties are invited to apply. Sprezzatura is an equal opportunity employer and offers benefits including healthcare and paid vacation time. 

WORK AUTHORIZATION 

This role requires you to live within the United States. 

Evidence of work authorization upon employment is required in compliance with the Immigration Reform and Control Act of 1986. Completion of USCIS form I-9 will be required to verify employment eligibility within 3 business days of the first day of employment. 

AAP/EEO STATEMENT 

Sprezzatura expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Sprezzatura ’s employees to perform their job duties may result in discipline up to and including discharge. 

CLEARANCE REQUIREMENT 

This position may require Public Trust clearance. Candidates must undergo a background investigation, including a review of employment history, education, criminal record, and financial history. The clearance process ensures that the candidate is reliable, trustworthy, and of good conduct and character. Employment offers are contingent upon successful passing a public trust clearance process. 

COMPANY DESCRIPTION 

Sprezzatura (www.sprezzmc.com) is a Washington, DC-area Service-Disabled Veteran-Owned Small Business (SDVOSB) that enables client success by supplying insight and leadership at the intersection of people, processes, and technology.