Technical Writer

In this decade, the world will create Artificial General Intelligence. There will only be a small number of companies who will achieve this. Their ability to stack advantages and pull ahead will define the winners. These companies will move faster than anyone else. They will attract the world's most capable talent. They will be on the forefront of applied research, engineering, infrastructure and deployment at scale. They will continue to scale their training to larger & more capable models. They will be given the right to raise large amounts of capital along their journey to enable this. They will create powerful economic engines. They will obsess over the success of their users and customers.

poolside exists to be this company - to build a world where AI will be the engine behind economically valuable work and scientific progress.

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We are a remote-first team that sits across Europe and North America and comes together once a month in-person for 3 days and for longer offsites twice a year.

Our R&D and production teams are a combination of more research and more engineering-oriented profiles, however, everyone deeply cares about the quality of the systems we build and has a strong underlying knowledge of software development. We believe that good engineering leads to faster development iterations, which allows us to compound our efforts.

This role is ideal for engineers, or former engineers, with a knack for translating complex technical information into clear, concise, and engaging documentation and content tailored for both our existing enterprise customers and developer audiences. As a part of our team, you will play a critical role in creating high-quality content that resonates with a technical engineering audience – from Engineer to CTO – and enable our customers and prospects to be successful with poolside.

• Develop, write, and edit compelling technical content–from poolside installations guides to great prompting how to’s

• Act as customer zero, ensuring our content meets the reader’s needs and enhances their understanding of poolside

• Keep up-to-date with our products, and our competitors’ to ensure the creation of relevant and effective content

• Review and refine content and code examples for clarity and accuracy

• Own our technical documentation platform to ensure that writers and readers get the most out of it

• Develop, write, and maintain technical documentation

• Collaborate with both engineering and customer-facing teams to gather information and understand documentation requirements

• Own and evolve the structure, content and poolside’s documentation, in order to ensure consistency, clarity, and quality across all shared materials

• Write and maintain clear, concise, and technically accurate documentation for existing customers–both ICs and decision makers–as well as prospects

• Translate raw technical specs into intuitive user-facing content

• Collect feedback from users to continually refine content and improve the developer experience

• 2-5 years of experience in technical writing, preferably in developer tools, APIs, or AI

• Exceptional written communication skills, with a focus on clarity, structure, and tone

• Ability to dive deep into technical domains like LLMs, distributed systems, or programming language design

• Experience collaborating with both engineering and gtm teams

• English at a native level

• Intro call with José, our Head of Production Engineering

• Team fit call with the People team

• Panel Interview

• Final interview

• Fully remote work & flexible hours

• 37 days/year of vacation & holidays

• Health insurance allowance for you and dependents

• Company-provided equipment

• Wellbeing, always-be-learning and home office allowances

• Frequent team get togethers

• Great diverse & inclusive people-first culture