The Role
The Technical Writer will create and maintain product and internal process documentation, manage documentation projects, and collaborate with technical teams to ensure information is user-friendly. They will also assist in translation management and support content strategy requirements.
Summary Generated by Built In
We're seeking a highly motivated and detail-oriented Technical Writer to work as part of a dynamic duo to create and maintain product and internal process documentation for a scaling organization.
Responsibilities
- Assist in managing product documentation and internal process documentation.
- Assist with growth to manage simple to moderate complexity documentation projects.
- Assist in translation management.
- Write, edit, and format product documentation and internal process documentation.
- Collaborate with technical teams to gather and research information about products and processes.
- Ensure technical verbiage is easy to understand for the end user while supporting content strategy and translation requirements.
Requirements
- Proven work experience as a Technical Writer, Documentation Specialist, or similar role.
- Provide samples of your favorite work.
- Excellent written and verbal communication skills.
- Strong attention to detail.
- Ability to translate complex technical information into user-friendly content.
Preferred Qualifications
- Bachelor’s degree in English, Technical Writing, or a related field.
- Experience in a fast-paced, deadline-driven environment.
- Strong project management skills.
- Docs-as-code experience, or willingness to learn docs-as-code
Tools you'll use
- Document360
- Atlassian Confluence
- Jira
- Crowdin
- Userguiding
- ClickUp
- Microsoft Teams
This role is an excellent opportunity to grow your skills with constructive, positive mentorship, and a collaborative team environment. The position is Remote/Telecommute.
The Company
What We Do
NuWave Communications is a global communications service provider.
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