Radiant Digital

Technical Writer

Posted 2 Days Ago

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Lanham, MD

Mid level

Information Technology

The Role

The Technical Writer will develop content aligned with objectives, requiring proficiency in Microsoft Office and sound IT knowledge to translate complex instructions into clear documentation. Responsible for conducting reviews, managing signatures, providing recommendations, and maintaining documentation in designated repositories. The role demands strong analytical skills and the ability to summarize technical meetings while ensuring on-time completion of artifacts.

Summary Generated by Built In

Job Title: Technical Writer
Clearance Required: MBI (Must Be Active)
Location: Lanham, Maryland
Employment Type: Contract

Experience/Roles & Responsibilities:

4-6 years of experience in professional writing to develop content to align with objectives. Must be proficient with Microsoft office products and management tools
The technical writer shall be well versed technically and able to develop the assigned artifacts, have a deep understanding of how the EA and ELC Agile process works, and the ability to clearly articulate and translate the instructions provided by the IRS EA SME.
The technical writer shall have sound IT technical knowledge and understanding of the IRS EA enterprise standards, policies, procedures, best practices with respect to technical writing and able to translate it into the pertinent documentation.
Plan for and conduct artifact review process, per the IRS guidelines, and ensure that all the artifacts are communicated with and reviewed by the relevant stakeholders, and their comments and feedback are addressed prior to sending the artifact for signature.
Coordinate and conduct the artifact signature process; and ensure that artifacts will be distributed for signature in a timely manner and signatures are received by the planned timeline.
Communicate with and escalate the issues and risks, impacting the on-time completion of artifacts, to the PPR manager.
Provide recommendations and input for improving the documentation process.
Participate in the meetings/briefing directed by IRS Delivery and provide status of assignments and present impediments
Maintain all the artifacts in program SharePoint designated folders and/or other repositories defined by the IRS. Identify stories that would require documentation updates.
Experience in summarizing technical meetings, capturing issues, documenting technical documents, white papers, charts, reports and/or manuals. And activities to improve or enhance internal processes.
Strong analytical skills to understand systems and processes and extrapolate solutions after reviewing data that provide ways to improve or enhance internal processes.
Technical proficiency to understand technical details to develop communication material for presentation and consolidate technical content into target template.
Experience in consuming raw technical details provided by the various SME’s and construct appropriate documentation to the detail and level required by the document consumers.
Experience in coordination of the display of graphics and the production of the document. Solid understanding of Agile methodologies and other software development methodologies.