Technical Writer

Job Description
Technical Product Training Specialist
Monday to Friday 8:00 am to 5:00 pm
Remote-Americas
We are seeking a talented and experienced Technical Product Training Specialist to create and maintain content related to Corptax software. The primary focus will be on developing self-study and e-learning materials based on input from Subject Matter Experts (SMEs), with additional responsibilities for content creation for live instructional formats. The ideal candidate will have a solid background in technical writing, strong collaboration skills, and experience in creating clear and concise documentation for software products. This role is integral in shaping the learning experience for our clients, ensuring that our e-learning modules are engaging, effective and aligned with our organizational goals.
Some of the things you will be doing:

• Design and develop interactive and engaging e-learning modules based on existing training content
• Organize and maintain course content related to the e-learning modules, ensuring it is up to date and accessible for learners
• Work closely with other team members to align content with learning objectives and ensure the effectiveness of training materials
• Translate complex technical concepts into easy-to-understand content tailored to various user skill levels
• Review and test all e-learning content for functionality, accuracy and overall quality
• Other technical writing responsibilities, as necessary

What technical skills, experience, and qualifications do you need:

• Bachelors degree in English, Communications, Technical Writing or similar field
• 3+ years experience working in instructional design, technical communications or similar field
• Strong ability to work with SMEs and translate complex technical information into accessible content.
• Proficiency in content creation and e-learning authoring tools such as MadCap Flare, Adobe Captivate, and Articulate 360 is a plus
• Experience with Learning Management Systems and SCORM/xAPI standards
• Ability to work both independently and collaboratively in a remote environment
• Strong organizational skills and attention to detail

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About Us
CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.®
Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.
CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.
CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers.
We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging,
CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.
We encourage candidates to apply directly to our website and not through third-party sources.
Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.
About the Team
At CSC®, we're always looking ahead, finding ways to improve and anticipate the future needs of our customers. Curiosity fuels our innovation and productivity drives our results. This proactive mindset has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 120 years.
CSC is committed to attracting, developing, and retaining talented people whose personal values align with ours. We empower our employees to bring the right solutions to market to meet customer demand. That is why we are the premier provider of global solutions for more than 180,000 businesses.

• CSC is a great place to work with smart and dedicated people. We have been voted a Top Workplace every year since 2006 and are a 2022 National Top Workplace.

• We offer challenging work and career opportunities. Most positions are filled with internal moves and employee referrals.

• Employees are eligible for an annual success sharing bonus or commission plans based on role and individual performance.

• CSC offers excellent benefits, including medical, dental, life insurance, and flexible spending and health savings accounts. We also offer you a 401(k) with employer match and profit-sharing, paid time off, tuition reimbursement, and more.

• Our global standard for our work environments supports current and future technology initiatives through open design, sit-stand workstations, and digital interface points with wireless access throughout the campus. It's an exciting time for us in terms of growth and expansion.