Technical Documentation Engineer/ Technical Writer

Sorry, this job was removed at 03:31 p.m. (CST) on Monday, Aug 05, 2024
Hiring Remotely in USA
Remote
3-5 Years Experience
AdTech • eCommerce
The Role

  • We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
  • We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
  • At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
  • From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. After all, we consider our team members our family, and we want you to feel comfortable and welcomed.


We are looking for a talented and detail-oriented to join our Team. As a Technical Writer at INFUSE, you will be responsible for creating clear, accurate, and engaging documentation that supports our platform’s capabilities and enhances user understanding. Technical writers play a vital role in ensuring that users can understand and effectively use complex products, systems, or processes. 

  • This includes Tech specifications for Dev/QA/BA Teams,  user manuals, API reference materials, FAQs, and other technical guides
  • Analyze platforms, technical documentation, code repositories, and other relevant resources to extract key information
  • Work closely with BAs, QAs, developers, and other technical staff to ensure documentation accuracy and completeness
  • Technical information needs to be broken down into easy-to-understand steps for users with varying levels of technical expertise
  • Keep pace with product or system changes by revising and updating documentation accordingly
  • Develop and maintain documentation standards, templates, and style guides
  • technical content produced by other team members for accuracy, clarity, and consistency
  • with industry trends, emerging technologies, and best practices in technical writing

  • Bachelor's degree in a technical field, such as engineering, computer science, or related field (or equivalent experience)
  • Minimum with a proven track record of
  • Experience using reverse engineering techniques
  • Deep understanding of and their role in product development
  • Strong understanding of software development processes, systems architecture, and technical concepts
  • Excellent, with the ability to tailor content for different audiences
  • are necessary to be able to effectively communicate complex technical information to a variety of audiences, including non-technical stakeholders
  • are crucial for technical writers, as they need to effectively present complex data and information in a clear, concise, and actionable format
  • Ability to create clear, concise, and informative diagrams, charts, and flowcharts
  • Proficiencyin gathering and synthesizing information from multiple sources
  • and a commitment to producing high-quality work
  • Ability to work independently with minimal supervision
  • Fluency in technical and common office software
  • Exceptional skills
  • Ability to and be a self-starter
  • ;  knowledge of Ukrainian or Russian is a must

  • A competitive salary tailored to the candidate's experience and skills. Payments are processed monthly (USD)
  • (incl. 30-min breaks)
  • Interesting and long-term projects
  • We support work-life balance and offer paid annual leave and paid sick days
  • Opportunities for professional development and career growth
  • Reduced Fridays during summer

  • Interview with HR + one-way video interview
  • Test Task
  • Technical interview with Team
  • Final interview with the Hiring Manager
The Company
HQ: Boca Raton, Florida
683 Employees
On-site Workplace

What We Do

Multiple-time Inc. 5000 honoree, INFUSE is a fully integrated, data-fueled, demand generation engine that offers a host of industry-leading solutions designed to help B2B organizations drive qualified interest. We employ a holistic, omni-channel approach, which empowers us to identify, qualify, and produce actionable engagement. Supported by the latest innovations in digital marketing, we generate leads by strategically promoting content through innovative social, targeted display, mobile, and direct outreach campaigns

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