Technical Writer

Posted Yesterday
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Toronto, ON, CAN
Hybrid
Senior level
Fintech • Professional Services • Consulting • Energy • Financial Services • Cybersecurity • Generative AI
Be Yourself at Work, Make a Difference, and Act with Integrity are our values at Capco.
The Role
Develop and maintain audit-ready technical documentation supporting OSFI remediation findings, cloud hardening, security controls, infrastructure standards, and regulatory readiness. Collaborate with Cloud Engineering, Security, Risk, and Compliance teams to translate complex technical information into clear procedures, control documentation, remediation evidence, and operational standards. Coordinate stakeholders, identify documentation gaps, maintain version control, and align deliverables with governance and remediation timelines.
Summary Generated by Built In

Capco is seeking an experienced Technical Writer to support addressing regulatory findings identified by the Office of the Superintendent of Financial Institutions (OSFI).

In this contract role, you will work closely with Cloud Engineering, Security, Risk, and Compliance stakeholders to develop comprehensive technical documentation that supports remediation activities, cloud hardening initiatives, and regulatory expectations.

You will play an important role in translating complex cloud engineering concepts into clear, structured, and audit-ready documentation, helping ensure that remediation activities are accurately recorded, traceable, and aligned with regulatory requirements.

What You’ll Do
  • Develop and maintain technical documentation supporting the remediation of OSFI findings related to Cloud Engineering, cloud security, and infrastructure hardening.

  • Collaborate with Cloud Engineering and Security teams to document technical controls, cloud configurations, remediation activities, and operational procedures.

  • Translate complex technical information into clear, accurate, and accessible documentation for technical teams, risk stakeholders, auditors, and regulatory reviewers.

  • Support regulatory and audit readiness by ensuring remediation evidence, control documentation, technical standards, and supporting artefacts are comprehensive, consistent, and traceable.

  • Coordinate with cross-functional stakeholders to identify documentation gaps, maintain version control, and ensure deliverables align with remediation timelines and governance requirements.

What We’re Looking For
  • 5+ years of experience in technical writing, preferably within financial services, banking, technology, or regulated environments.

  • Experience with Cloud Engineering and cloud hardening, including an understanding of cloud infrastructure, security configurations, technical controls, and operational standards.

  • Strong technical documentation skills, with the ability to produce structured procedures, technical standards, control documentation, and remediation evidence.

  • Understanding of regulatory compliance and risk management, with the ability to document technical activities in a manner suitable for governance, audit, and regulatory review.

  • Excellent communication and stakeholder collaboration skills, with the ability to work effectively across engineering, cybersecurity, risk, and compliance functions.

Bonus Points For
  • Previous experience supporting OSFI regulatory findings, remediation programmes, or regulatory examinations within Canadian financial institutions.

  • Familiarity with AWS, Microsoft Azure, or Google Cloud Platform, particularly cloud security controls and infrastructure hardening.

  • Knowledge of OSFI Guideline B-13, technology risk management, cloud governance, or cybersecurity control frameworks.

  • Experience documenting cloud security baselines, configuration standards, control testing, and remediation evidence.

  • Familiarity with Confluence, SharePoint, Jira, or similar documentation and workflow management platforms.

Why Join Capco
  • Deliver high-impact technology solutions for Tier 1 financial institutions.

  • Work in a collaborative, flat, and entrepreneurial consulting culture.

  • Access continuous learning, training, and industry certifications.

  • Be part of a team shaping the future of digital financial services.

  • Help shape the future of digital transformation across FS & Energy.

Why This Role Is Open

We are currently hiring for this role due to an existing or newly created vacancy within our organization. This position is open as part of our ongoing business needs, and we are actively reviewing applications to fill this role with a qualified candidate who can make an immediate impact.

Inclusion at Capco

We’re committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know – we’ll be happy to help. We value each person’s unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration – a mindset that shapes how we work with clients and each other every day.

Use of Artificial Intelligence in Talent Acquisition

At Capco, we use artificial intelligence (AI) tools to support and enhance several parts of talent acquisition. This includes using AI-enabled features within LinkedIn to help source potential candidates, speeding up routine recruitment communications such as emails and creating compelling and brand-aligned job postings that accurately reflect role requirements, and AI-scheduling applications to improve the efficiency of interview coordination.

AI is used as a support tool only. All hiring decisions are made by talent acquisition and hiring teams.

Skills Required

  • 5+ years of experience in technical writing, preferably in financial services, banking, technology, or regulated environments
  • Experience with Cloud Engineering and cloud hardening, including cloud infrastructure, security configurations, technical controls, and operational standards
  • Strong technical documentation skills, including procedures, technical standards, control documentation, and remediation evidence
  • Understanding of regulatory compliance and risk management
  • Excellent communication and stakeholder collaboration skills across engineering, cybersecurity, risk, and compliance functions
  • Experience supporting OSFI regulatory findings, remediation programs, or regulatory examinations within Canadian financial institutions
  • Familiarity with AWS, Microsoft Azure, or Google Cloud Platform
  • Knowledge of OSFI Guideline B-13, technology risk management, cloud governance, or cybersecurity control frameworks
  • Experience documenting cloud security baselines, configuration standards, control testing, and remediation evidence
  • Familiarity with Confluence, SharePoint, Jira, or similar documentation and workflow platforms

What the Team is Saying

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Capco Compensation & Benefits Highlights

  • Healthcare Strength — Health coverage is considered strong, with medical, dental, and vision commonly provided alongside mental-health resources and wellbeing programs. Multiple plan options and generally good coverage quality are highlighted.
  • Leave & Time Off Breadth — Vacation/PTO is a standout, with generous allotments and, in some cases, unlimited sick leave, plus programs intended to help employees recharge. Flexible work arrangements are also emphasized, supporting work-life balance.
  • Retirement Support — Retirement offerings include a 401(k) with company matching in the U.S., alongside life and disability insurance in many regions. These elements round out a solid financial benefits package.

Capco Insights

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The Company
HQ: London
6,000 Employees
Year Founded: 1998

What We Do

Capco, a Wipro company, is a global management and technology consultancy specializing in driving transformation in the energy and financial services industries. Capco operates at the intersection of business and technology by combining innovative thinking with unrivalled industry knowledge to fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and the energy sector. Capco’s cutting edge ingenuity is brought to life through its award-winning Be Yourself At Work culture and diverse talent. TRUSTED ADVISORS - Our collaborative and entrepreneurial approach position us as trusted long-term partners to our clients. DEEP EXPERTISE - Clients look to us for clear guidance, proven expertise, and the support they need to set their companies up for success. DISRUPTIVE SOLUTIONS- We do not provide off -the-shelf answers to clients’ challenges. Instead, we work in close collaboration to understand the issues, and craft disruptive, bespoke solutions. ACCOUNTABILITY AND OWNERSHIP - We recognize every client has distinct needs and expectations, and we take ownership and accountability for the solutions we design, build, and deliver.

Why Work With Us

We support and encourage an inclusive culture, entrepreneurial outlook and independent thinking. Capco is not about organizational charts and rigid hierarchies – we want all employees to feel that Capco is their firm to own and run. We believe diversity powers innovation. Be Yourself At Work (#BYAW) is an integral and underlying part of our culture

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Employees engage in a combination of remote and on-site work.

Typical time on-site: Not Specified
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