Technical Writer

Posted 5 Days Ago
Be an Early Applicant
Hiring Remotely in GBR
Remote
Mid level
Artificial Intelligence • Machine Learning • Analytics
The Role
Develop, edit, format, and maintain business continuity, emergency operations, incident response, and cybersecurity documentation. Produce After-Action Reports, exercise products, job aids, policies, and executive briefings. Maintain version control and formatting standards, collaborate with SMEs and project teams, and support operational readiness and regulatory compliance for a commercial energy-sector engagement.
Summary Generated by Built In
Description

Dragonfli Group is a cybersecurity and IT consulting firm providing services to federal agencies and Fortune 100 enterprises. Headquartered in Washington, DC, Dragonfli supports clients in securing mission-critical systems across on-site, hybrid, and fully remote environments.

Dragonfli Group is seeking a Technical Writer to support a multi-year business continuity, emergency management, and cybersecurity engagement for a large commercial enterprise. In this role, you will work closely with subject matter experts, planners, emergency managers, and project teams to develop, edit, format, and maintain continuity plans, emergency operations documentation, cybersecurity and physical security materials, and incident response documentation. You will transform complex technical and regulatory input into clear, accurate, and actionable deliverables, including plans, procedures, job aids, exercise products, After-Action Reports, and executive-level briefings that support operational readiness, regulatory compliance, and organizational resilience.

This posting spans the full career spectrum, from early-career technical writers (approximately zero to three years of experience) through senior-level professionals (five or more years of experience). Level of responsibility and compensation will be commensurate with the candidate's demonstrated experience.

This is a contract position involving a large commercial enterprise in the energy sector. Candidates with previous consulting or contracting experience are preferred. U.S. Citizenship or Permanent Residency is required. If hired, all work related to this role must be performed within the continental U.S.

Job Responsibilities:

  • Develop, edit, format, and maintain business continuity plans (BCPs/BCRPs), business impact analyses, and related continuity documentation
  • Draft and maintain emergency operations plans, incident response plans, and mutual aid agreement documentation
  • Produce cybersecurity and physical security job aids, post orders, policies, and procedural documentation
  • Author After-Action Reports and other exercise products following industry-standard exercise documentation practices
  • Translate input from subject matter experts, planners, and emergency managers into clear, accurate, and actionable written materials
  • Prepare executive-level summaries and briefing materials derived from technical source content
  • Maintain document version control, formatting standards, and consistency across a large body of deliverables
  • Collaborate with cross-functional project teams to meet documentation timelines and quality standards
Requirements

Must-Have:

  • Relevant technical writing experience aligned to this posting's experience bands (this posting spans up to three years for early-career candidates through five or more years for senior-level candidates)
  • Demonstrated ability to translate subject matter expert and technical input into clear plans, procedures, and job aids
  • Experience producing After-Action Reports or similar exercise documentation
  • Strong command of Microsoft Office and other standard document-production tools
  • U.S. Citizenship or Permanent Residency
  • Ability to work within the continental U.S. for the duration of the engagement

Preferred:

  • Prior experience documenting business continuity, emergency management, cybersecurity, or physical security content
  • Prior utility, critical-infrastructure, or energy-sector experience
  • Familiarity with HSEEP-style After-Action Report formatting and exercise documentation conventions
  • Prior consulting or contracting background
Skill(s)

Technical Skills:

  • Technical writing and editing
  • Document formatting and version control
  • After-Action Report and exercise-product authoring
  • Plan, procedure, and job-aid development
  • Familiarity with business continuity, emergency management, cybersecurity, and physical-security terminology
  • Proficiency with Microsoft Office (Word, Excel, PowerPoint, Visio or equivalent)

Soft Skills:

  • Collaboration with subject matter experts across multiple disciplines
  • Ability to simplify complex technical material for executive audiences
  • Strong attention to detail
  • Self-directed time management across multiple concurrent deliverables
Benefits

Medical — Multiple POS health plan options including an HSA-compatible plan

Dental — PPO coverage for preventive, basic, and major services

Vision — Annual exam, frames, lenses, and contact lens allowance

401(k) — Employer match up to 5% of eligible compensation

Long-Term Disability — 100% employer-paid coverage at 50% of pre-disability earnings

Life Insurance & AD&D — 100% employer-paid coverage valued at $10,000 each

PTO — 15–25 days annually based on tenure

Paid Federal Holidays — All 11 federal holidays observed

Travel

Periodic travel (e.g., quarterly) to the central United States.

Skills Required

  • Relevant technical writing experience aligned to the posted experience bands (early-career to senior)
  • Ability to translate subject matter expert and technical input into clear plans, procedures, and job aids
  • Experience producing After-Action Reports or similar exercise documentation
  • Strong command of Microsoft Office and other standard document-production tools (Word, Excel, PowerPoint, Visio)
  • U.S. Citizenship or Permanent Residency
  • Ability to work within the continental U.S. for the duration of the engagement
  • Prior experience documenting business continuity, emergency management, cybersecurity, or physical security content
  • Prior utility, critical-infrastructure, or energy-sector experience
  • Familiarity with HSEEP-style After-Action Report formatting and exercise documentation conventions
  • Prior consulting or contracting background
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The Company
HQ: London
35 Employees
Year Founded: 2018

What We Do

Dragonfly AI uses a biologically driven AI to predict attention on visual assets. Across all channels and environments, the platform can be integrated with workflows to validate decision-making with data for creative that has a higher impact and performs better. Particularly relevant for CPG and FMCG brands but can be integrated with any creative process for a new layer of data insights to support teams in optimizing creative specifically for attention

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