Technical Writer

Who we are

At Graphwise, we're helping organizations unlock the full value of their data in the age of AI.

Formed through the merger of Ontotext and Semantic Web Company, Graphwise combines decades of expertise in knowledge graphs, semantic technologies, and AI. Our platform helps enterprises transform fragmented data into connected, trusted knowledge that powers better decisions, smarter search, and more reliable AI solutions.

With a global team of 200+ professionals across Europe, North America, and APAC, we work on complex, meaningful challenges at the intersection of data, AI, and innovation.

If you're excited by cutting-edge technology, continuous learning, and solving real-world problems, you'll feel right at home at Graphwise.

About the role

We're looking for a Technical Writer who sees documentation as an integral part of the product, and takes an active part in the product development lifecycle. You'll join one of our product development teams and work closely with software engineers, product managers and domain experts to ensure our documentation evolves alongside the product itself.

Success in this role means delivering accurate, well-structured and easy-to-navigate documentation that helps a wide range of users, from system administrators and developers to knowledge engineers and data scientists. You'll proactively follow product development, understand upcoming releases, and make sure documentation is ready when new functionality reaches our customers.

What you'll do

• Create, maintain and improve high-quality technical documentation, including deployment guides, product and reference documentation, technical articles, and tutorials.
• Work as an embedded member of a product development team, collaborating closely with engineers, product managers and subject matter experts throughout the software development lifecycle.
• Follow the same workflows and processes as the engineering team, using the same development tools.
• Write documentation for technical users with varying backgrounds, including developers, administrators, knowledge engineers, data scientists and solution architects.
• Monitor product development and release schedules to ensure documentation is complete, accurate, and published on time.
• Research new product features, understand their technical details, and determine the documentation required before release.
• Structure documentation in a way that makes it easy to discover, navigate and maintain for different audiences.
• Continuously review and improve existing documentation to ensure it remains accurate, complete, and aligned with product changes.
• Explore and adopt modern documentation practices, including AI-assisted authoring tools, where they improve quality and efficiency.
  

What makes a good candidate

• 3+ years of experience writing and editing technical documentation for software products, such as deployment guides, tutorials, API documentation, developer blogs, or technical reports.
• Excellent written English, with exceptional attention to clarity, information architecture, grammar, and proofreading.
• Experience working as part of a software product development team within an Agile or similar Software Development Life Cycle environment.
• Hands-on experience with Git and the Docs as Code methodology.
• Strong communication skills and the ability to collaborate effectively with engineers, product managers, and subject matter experts.
• Ability to understand technical concepts quickly and translate them into clear, accurate, and user-focused documentation.
• A proactive mindset with the ability to independently identify documentation needs and drive them to completion.
  

Nice to have

• Experience with documentation generation tools such as Doxygen, Sphinx, Docusaurus, Javadoc, or similar.
• Basic knowledge of Python and JavaScript, including the ability to read and understand code.
• Experience writing API documentation.
• Familiarity with semantic technologies, knowledge graphs, or AI-powered products.
• Experience using AI-assisted documentation or content authoring tools.

What you will get

• The opportunity to work on cutting-edge projects in AI, knowledge graphs and enterprise data.
• Flexible working arrangements and a healthy work-life balance.
• Competitive compensation and performance-based bonus opportunities.
• Additional health insurance and well-being benefits.
• A collaborative, international environment with colleagues across Europe, North America, and APAC.
• Access to learning resources, knowledge-sharing initiatives, and opportunities for continuous professional growth.
• The chance to work alongside some of the leading experts in semantic technologies and AI.
• Team gatherings, company events, and opportunities to connect beyond day-to-day work.

Graphwise is an equal opportunity employer. We do not and will not discriminate on the basis of age, disability, sex, race, religion or belief, gender reassignment, marriage or civil partnership status, pregnancy or maternity, or sexual orientation. All employment decisions, including recruitment, hiring, development, promotion, compensation, and other terms and conditions of employment, are based on merit, qualifications, performance, and business needs. We are dedicated to providing an environment free from discrimination, harassment, and bias, and we welcome applications from all qualified candidates.