The Technical Writer designs, plans, coordinates, writes, and illustrates technical documentation and user guides in R&D product and system programmes. Plans, develops, writes and edits operational and maintenance information about the products, systems and solutions. These appear as web-based publications for internal and external users; sometimes including Graphical User Interfaces (GUIs) and various forms of multi-media.
Are you a highly motivated technical writer who is passionate about problem-solving? As part of our team, you will:
- With limited guidance, plan, research and develop accurate, topic-based, user-focused technical documentation for the installation, operation, maintenance, and management of Nokia's Network Infrastructure solutions.
- Understand business and customer needs and follow a defined information development process to meet those needs; assist in designing information products that conform to Nokia documentation and quality assurance standards.
- In close collaboration with R&D, product line management (PLM), and other Nokia functional areas, gather any required source information through research and analysis of source materials; work with product prototypes and GUIs; test and validate components; and interview subject matter experts (SMEs).
- Modify information products in response to customer feedback and internal requests, and incorporate updates, new features, structural changes, and editorial comments.
- Assist with and follow documentation project plans and actively report contingencies in a timely manner.
You have
- Excellent English written and verbal communication skills
- Quality-focused technical writing and research skills to gather, share, and develop user-focused information as part of a global, diverse, and cross-cultural team
- Superior learning skills and aptitude to adapt and thrive in an innovative setting
- Strong organizational skills and commitment to manage competing priorities, and work effectively on your own and as part of a team
- Drive to contribute with creative, nonstandard approaches to resolving issues in a dynamic environment, under high market pressure
- A proactive, can-do attitude; a self-motivated personality and innovative spirit; and the ability to cope with tight deadlines
It would be nice if you also have
- Knowledge of XML authoring tools (such as oXygen) and content management systems (such as Git)
- Telecommunications or data networking knowledge and ability to quickly acquire domain knowledge through training
- Knowledge of the command line interface (CLI)
- Some experience with Confluence, JIRA, and SharePoint
- Desire to work with new hardware and software
- Previous Nokia experience
About Us
Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world.
Our recruitment process
We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.
If you’re interested in this role but don’t meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.
The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia.
- On site, hybrid or remote work arrangements, based on the business requirements
- Life and medical insurance, plus an annual medical check-up program
- A minimum of 90 days of Maternity and Paternity Leave, with the option to return to work within a year following the birth or adoption of a child (based on eligibility)
- Group pension plan and incentive programs to support long-term financial security
- Ticket restaurant e-card
- Company bus transportation and company-provided mobile device with subscription
- Referral bonus for recommending qualified candidates
- Well-being programs to support your mental and physical health
- Personal Support Service 24/7 - a confidential support channel open to all Nokia Employees and their families in challenging situations
- Opportunities to engage with Nokia Employee Resource Groups (NERGs), as well as access to mentors, coaches, and Employee Growth Solutions
- A learning culture that promotes continuous personal and professional growth – for your role and beyond
Skills Required
- Excellent English written and verbal communication skills
- Quality-focused technical writing and research skills to develop user-focused information
- Ability to plan, research, and develop technical documentation with limited guidance
- Ability to gather source information from R&D, PLM, SMEs and validate against product prototypes and GUIs
- Strong organizational skills and ability to manage competing priorities and meet tight deadlines
- Proactive, self-motivated attitude with creative problem-solving under high market pressure
- Superior learning skills and aptitude to adapt in an innovative setting
- Knowledge of XML authoring tools (such as oXygen)
- Familiarity with content management and version control (such as Git)
- Knowledge of command line interface (CLI)
- Some experience with Confluence, JIRA, and SharePoint
- Telecommunications or data networking knowledge (ability to acquire domain knowledge quickly)
- Desire to work with new hardware and software; previous Nokia experience
Nokia Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Nokia and has not been reviewed or approved by Nokia.
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Equity Value & Accessibility — Equity programs include a global employee share purchase plan with company matching and multi‑year share awards. These mechanisms broaden participation and tie rewards to long‑term outcomes.
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Healthcare Strength — Health coverage includes major medical plans with supplementary options such as vision, legal services, and care navigation. The range of offerings indicates comprehensive support for medical needs.
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Parental & Family Support — A global policy grants paid leave for new parents regardless of gender and provides structured return‑to‑work support. Company‑paid life insurance further strengthens family protection across regions.
Nokia Insights
What We Do
At Nokia, we create technology that helps the world act together. As a trusted partner for critical networks, we are committed to innovation and technology leadership across mobile, fixed and cloud networks. We create value with intellectual property and long-term research, led by the award-winning Nokia Bell Labs. Adhering to the highest standards of integrity and security, we help build the capabilities needed for a more productive, sustainable and inclusive world.
