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Your One-Stop Managed IT and Cybersecurity Services for Business Excellence.
The Role
Create, edit, and submit RFP/RFQ/RFI responses for managed services, cybersecurity, and data centre offerings. Review portals for opportunities, collaborate with engineering/security teams, draft executive summaries, solution descriptions, methodologies, timelines, and supporting materials, maintain reusable content libraries and templates, and produce presentations and client-facing materials. Ensure responses are complete, compliant, and persuasive under tight deadlines.
Summary Generated by Built In
Technical Writer - RFPs & Proposals
Pathway Communications
Markham. ON: On site. Full-time
Pathway Communications, a leading Canadian managed IT and cybersecurity services provider is seeking a skilled and detail-oriented Technical Writer to create, edit and submit compelling responses to RFPs, RFQs, and RFIs. You'll turn RFP issuers’ technical and business requirements into clear, winning proposals across our managed services, cybersecurity, data centre, and technical support portfolio.
This is an active and immediate opening.
WHAT YOU WILL DO
WHAT YOU BRING
COMPENSATION
$55,000–$70,000 per year, commensurate with experience. Candidates with substantially higher skills or more experience are encouraged to apply and may be considered for a more senior position based on merits.
TO APPLY
If you are passionate about writing, detail-driven, and enjoy turning complex ideas into compelling content, we encourage you to submit a detailed resume and a short writing sample or proposal excerpt to [email protected]
Pathway Communications
Markham. ON: On site. Full-time
Pathway Communications, a leading Canadian managed IT and cybersecurity services provider is seeking a skilled and detail-oriented Technical Writer to create, edit and submit compelling responses to RFPs, RFQs, and RFIs. You'll turn RFP issuers’ technical and business requirements into clear, winning proposals across our managed services, cybersecurity, data centre, and technical support portfolio.
This is an active and immediate opening.
WHAT YOU WILL DO
- Review daily portal publications to identify suitable RFPs
- Work with engineering, security and operations experts to understand requirements
- Draft proposal content including executive summaries, solution descriptions, methodologies, timelines and supporting documentation
- Translate managed services and cybersecurity solutions into clear, client-facing language
- Build and maintain a library of reusable proposal content and templates
- Edit and proofread proposals to ensure that every response is complete, compliant and persuasive
- Support the creation of related content such as presentations and client-facing materials
WHAT YOU BRING
- A minimum of three years drafting proposals or technical documentation, ideally for IT services or cybersecurity
- Excellent written and verbal English and a talent for making complex topics understandable
- Strong attention to detail and editing/proofreading ability
- Experience using style guides and creating impactful presentations
- Strong organization and the discipline to manage multiple bids under deadlines
- Working knowledge of basic IT managed services, cloud and security concepts.
- Bachelor’s degree in Technical Communication, English, IT, or a related field
COMPENSATION
$55,000–$70,000 per year, commensurate with experience. Candidates with substantially higher skills or more experience are encouraged to apply and may be considered for a more senior position based on merits.
TO APPLY
If you are passionate about writing, detail-driven, and enjoy turning complex ideas into compelling content, we encourage you to submit a detailed resume and a short writing sample or proposal excerpt to [email protected]
Skills Required
- Minimum of three years drafting proposals or technical documentation, ideally for IT services or cybersecurity
- Excellent written and verbal English and ability to make complex topics understandable
- Strong attention to detail and editing/proofreading ability
- Experience using style guides and creating impactful presentations
- Strong organization and discipline to manage multiple bids under deadlines
- Working knowledge of basic IT managed services, cloud and security concepts
- Bachelor's degree in Technical Communication, English, IT, or a related field
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The Company
What We Do
Founded in 1995, Pathway Communications specializes in providing innovative and cost-effective IT and communication solutions for businesses of all sizes. Rooted in Canada, we offer a wide range of services, including Managed IT Services, Cybersecurity Solutions, Data Center, Cloud, Colocation, Voice, Data, and Internet, to help our clients stay connected and operate securely in today’s fast-paced world. Pathway employs over 150 qualified and trained staff on three continents and operates fully-equipped data centers in Markham, Toronto, and Montreal. All of our services are designed to pass through our Tier III data center backed up with ISO 9001:2015, ISO 27001:2013 certification, and SOC 2 Type II compliancy for the ultimate reliability, security, and privacy.
