TECHNICAL WRITER LEVEL 2

Posted 14 Days Ago
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White Plains, NY
In-Office
5-5 Annually
Senior level
Information Technology
The Role
The Technical Writer Level 2 will create user documentation, how-to guides, and reference materials while collaborating with internal teams to ensure clarity and accuracy in technical communications.
Summary Generated by Built In
Company Description

vTech can help you avoid the daunting task of writing and posting job offers, shifting through resumes and laboring through the lengthy interview process. Our Staffing solutions will allow you to elude those tasks and place topnotch, high-caliber professionals in the position you need to fill.

We use our expertise, knowledge, and global resources to deliver top-quality candidates and tailor our IT and Non-IT recruitment services to your needs. This allows us to deliver the required results in a timely manner that meets your schedule at a substantially reduced cost.

We pride ourselves for having one of the fastest growth rate and also the lowest turnover rates in the industry just 2.5 percent annually. We focus on the training and retaining qualified professionals with high personal and work ethics. With the help of our extensive database of internal candidates and CATS applicants tracking system, we can provide quality resources within the limited time frame.

We have also successfully placed hundreds of candidates in the areas related to Information Technology, Engineering, professional, Scientific & Clinical, etc. for both our commercial and government clients.

  1. Source: A recruiter sources candidates from various sources; the search starts from our proprietary database. Using advanced sourcing methods like social media, professional networking media, internal, and 3rd party job boards, we identify qualified candidates.
  2. Validate: A recruiter validates the candidates’ experience and skill sets against our client’s position.
  3. Initial Screening: Based on the position and the client’s work culture, the recruiter uses initial screening questions to determine the most suitable candidates.
  4. Submit: the recruiter will submit to the technical team qualified candidates who have passed the initial screening.
  5. Technical Screening: The technical team then prepares a matrix of the particular requirements and required experience for the position and using a list of questions and the results, re-validates the candidates’ technical skills.
  6. Background Check: Administrative personnel will provide a detailed background check, as required, per client agreement.
  7. On board: On successfully completing the above steps, the candidates are welcomed on board and assisted to ensure a smooth integration at the client’s location.

Job Description

Project Overview

This role will support the Client Strategic Operations in its mission to provide new operational strategies in its pursuit to provide New York with low-cost, clean, reliable power. This position is tasked to create clear and concise user documentation that provides guidance on completing specific projects and tasks with well defined processes. The function includes how-to guides, references, manuals, cheat sheets and other specific communications.

Responsibilities

  • Interview production and engineering personnel and read journals and other material to become familiar with product technologies and production methods.
  • Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements: observe production, developmental, and experimental activities to determine operating procedure and detail.
  • Analyze developments in a specific field to determine need for revisions in previously published materials and development of new material.
  • Review published materials and recommend revisions or changes in scope, format, content, and methods of reproduction and binding. Analyze existing and potential content, focusing on reuse and single-sourcing opportunities
  • Review manufacturer's and trade catalogs, drawings and other data relative to operation, maintenance, and service of equipment.
  • Confer with customer representatives, vendors, plant executives, or publisher to establish technical specifications and to determine subject material to be developed for publication.
  • Study drawings, specifications, mockups, and product samples to integrate and delineate technology, operating procedure, and production sequence and detail. Select photographs, drawings, sketches, diagrams, and charts to illustrate material. Assist in laying out material for publication.
  • Organize material and complete writing assignment according to set standards regarding order, clarity, conciseness, style, and terminology.
  • Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience
  • Explain scientific and technical ideas in simple language. Write easy-to-understand user interface text, online help and developer guides
  • Create user documentation for a variety of material, including how-to guides and instruction manuals. Create table of contents and cite sources.
  • Submit copies to managers for feedback; adjust copy as necessary and proofread for grammar and spelling; release the document following final approval; maintain records and files of work and revisions.
  • Provide updates and different editions as necessary.

Skills

  • Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures.
  • Ability to deliver high quality documentation paying attention to detail.
  • Proven working experience in technical writing.
  • Excellent written skills in English
  • Strong working knowledge of Microsoft Office
  • University degree in Computer Science, Engineering or equivalent preferred.

Education and Certifications

  • B.S. in Engineering or science field or technically related (e.g., power systems) Engineering field, or the equivalent experience.
  • Minimum of five (5) years of experience in an analytical function or relative technical writing experience.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Top Skills

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The Company
HQ: Washington, District Of Columbia
471 Employees
Year Founded: 2006

What We Do

vTech solution Inc. is a Managed IT Services firm based out of Washington DC with a primary focus on Cloud Computing and Professional Services.

vTech was incorporated in January 2006 under the Commonwealth of Virginia as an IT Professional firm. vTech has experienced constant growth over the years and has developed various IT service capabilities by diversifying its service portfolio to IT Consulting, Enterprise Software Solutions, and Cloud Computing Services to provide complete IT Managed Service offerings.
Currently, we are one of the nation’s fastest-growing private companies and have been consecutively named in INC. 5000 list for the past five years.

Our focus is to enhance the level of success for our clients by efficiently offering the highest quality services. We use the most advanced IT technologies and practices to add value to our client services.

We specialized in core competencies which include Cloud solutions, Network Services, Security Solutions, Customized Application Services, System Integration, AI Tools, and Professional IT Services such as Project Management, Staff Augmentation, and IT Infrastructure Services.

vTech Solution's unwavering dedication to results defines our brand. Our time-tested management processes, quality control methods, and state-of-the-art work environment ensure that our clients' most complex projects are delivered on time, on budget, and message.

"vTech encourages and supports a healthy work-life balance for its employees. It offers a workplace where you can work with dignity and independence. vTech offers a competitive salary and comprehensive benefits package. We offer tuition and training expense reimbursement and a flexible work schedule."

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