Technical Writer III

Location: Orlando, United States of America

Thales people architect solutions that enable two-thirds of planes to take off and land safely. We create in-flight entertainment systems that engross 50 million fliers every year and we develop the avionics that control the world’s largest commercial aircrafts. Our simulators train the next generation of pilots for fighter jets, transporters and search and rescue helicopters. And, together, each and every member of our aerospace team makes a difference.

When you rely on airlines to connect you in flight, you rely on Thales. In an increasingly fast paced world, we make the unpredictable, predictable by connecting and entertain passengers to make your life better. Combining a diversity of talents, we master the decisive moments that matter to passengers and airlines. Whatever it takes.

Technical Writer III

Orlando, FL (Hybrid)

Position Summary

Thales is looking for a Technical Writer III to perform enhanced technical writing in the creation of ATA-compliant Technical Publications’ Tech Data (i.e., operation\maintenance manuals, Service Bulletins) and other Technical Documentation from a variety of released source documents.  

Research/gather technical released source data information to develop/release Tech Data in accordance with company policies/procedures, assuring airworthiness/regulatory requirements are met. Ensure produced Tech Data’s accuracies and compliance while assuring Technical Documentation meets established quality, regulatory, and customer standards, budgets, and deadlines.

Shall be the Technical Publications ‘S1000D SME (Subject Matter Expert) for Data Architecture (definition of XML tags, How to best use of our tools…), the creation/development and maintenance of S1000D compliant Technical publications (Data Module Generation, development and deliveries of Thales’ XML Data Packages).

Possesses the ability to support multiple Tech Data Developments concurrently in efforts to deliver technical documentation. 

In this position, you will also work in a team environment with multiple participants (customers, suppliers, subject matter experts and management), and the analysis of multiple inputs for determining proper and correct information to be placed in technical documentation to be delivered.

Key Areas of Responsibility

• Develop, revise and review technical documentation of complex technical content with company developed and contractor tools associated with released Engineering, Program Management, and others’ (OEM, Airline, etc.) documentation.
• With their management and their Lead, provides a level of expertise regarding the Industry Standards (ATA-2200, S1000D) Thales must be complaint to.   
• Support evaluations of submitted new/change requests to determine requirements, analyze engineering correspondences for completeness and accuracy for incorporation for accomplished.

•  Responsible to provide technical writing aspects in the development and distribution of technical documentation in compliance with Company’s Standards, Air Transport Association (ATA) Standards, Simplified Technical English (STE), and Aircraft Manufacturer (OEM) Guidelines; Responsible for coordinating with necessary personnel in Engineering, Program Management, Customer Services and Support, Manufacturing Engineering, and other functional departments to ensure timely and accurate completion of deliverables.
• Support the gathering of information for technical documentation development/changes from controlled resources (TeamCenter, SAP, etc.) assuring our team’s deliverables are always compliant; Review of BOMs (Bill Of Materials), Review of Drawings and Schematics, Review of Supplier Source Data/Information, Other Forms of Technical Documentation.
• Supports the maintenance of periodic Key Performance Indictor (KPIs) Reports detailing overall status of developments highlighting quantity, difficulties to complete, and deliveries against Estimated Completion Dates (ECD).

Minimum Qualifications

• Bachelor’s Degree with a minimum of 5 years’ equivalent work experience.
• 4 to 7 Years’ experience as a Technical Writer within the Aerospace Industry, producing common Industry Standard Technical Data, producing structured electronic manuals/data modules compliant to SGML, XML (Data Modules), and S1000D BREXs (Business Rules); 2-3 Years’ SME (Subject Matter Expert) experience on S1000D Data Module (DM) Generation/Maintenance.
• 4 years’ experience supporting multi-developments/projects at a single time.
• 5 years’ experience of Computer Skills including the use of Microsoft Office suite, ERP, and Engineering BOM Systems; Able to accurately read / understand / interpret electro-mechanical engineering drawings and software documentation.
• Exceptional Written, Oral, and Listening Communication Skills along with strong reasoning and analytical skills for decision-making ability; Ability to work well in a collaborative team environment.

If you’re excited about working with Thales, but not meeting the requirements for this position, we encourage you to join our Talent Community!

Special Position Requirements

• Schedule: Core Business Hours Monday-Friday.
• Physical Environment: Typical office environment.
• Travel: Very limited travel potentially to other Thales manufacturing sites within the USA.
• Regulatory Compliance Requirements: None.

What We Offer

Thales provides an extensive benefits program for all full-time employees working 30 or more hours per week and their eligible dependents, including the following: 

• Elective Health and Dental plans. 
• Retirement Savings Plan with a company contribution and a match, and without vesting period. 
• Company paid holidays, vacation days, and paid sick leave. 
• Company provided Life Insurance.

Why Join Us?

Say HI and learn more about working at Thales click here.

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This position will require successfully completing a post-offer background check. Qualified candidates with [a] criminal history will be considered and are not automatically disqualified, consistent with federal law, state law, and local ordinances.

Successful applicant must comply with federal contractor vaccine mandate requirements.

Thales champions inclusion and we believe diversity strengthens the fabric of our culture. We are an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

If you need an accommodation or assistance in order to apply for a position with Thales, please contact us at [email protected].