SMX is currently seeking a detail-oriented and technically savvy Technical Writer to join our dynamic AWS Cloud Consulting team. This role bridges the gap between engineering and documentation, ensuring our cloud solutions are clearly communicated, well-structured, and aligned with both technical and business requirements. This is a remote position supporting a Boston, MA based team.
Essential Duties & Responsibilities:
• Create and maintain technical documentation for AWS cloud architectures, deployment pipelines, and infrastructure components.
• Develop standard architecture artifacts including solution overviews, component descriptions, and integration flows.
• Collaborate with senior architects to design technical diagrams using established templates and tools (e.g., Lucidchart, Visio).
• Document Infrastructure as Code (IaC) workflows, CI/CD pipelines, and automation strategies.
• Translate business requirements into clear technical narratives and traceable documentation.
• Maintain version-controlled documentation repositories (e.g., GitHub, Confluence).
• Assist in the creation of client-facing deliverables such as runbooks, onboarding guides, and operational manuals.
• Ensure documentation aligns with industry standards and internal best practices.
• Participate in project planning sessions to understand scope and contribute to documentation strategy.
Required Technologies and Skills:
• Proven experience as a Technical Writer in a cloud or software engineering environment.
• Strong understanding of AWS services, cloud architecture patterns, and deployment automation.
• Familiarity with IaC tools (e.g., Terraform, CloudFormation) and CI/CD concepts.
• Ability to work with architects to visualize and diagram complex systems.
• Experience creating documentation for new cloud builds, including architecture decks and operational guides.
• Solid grasp of business analysis fundamentals and translating requirements into technical deliverables.
• Excellent written and verbal communication skills.
• Proficiency with documentation tools (e.g., MS Word, MS PowerPoint, MS SharePoint).
• Experience with diagramming tools (e.g., Lucidchart, Visio).
• Comfortable working in agile environments and managing multiple priorities.
Preferred skills and qualifications:
• AWS Certification (e.g., Cloud Practitioner, Solutions Architect Associate)
• Experience in a consulting or client-facing role
• Familiarity with compliance and security documentation (e.g., SSAE, FedRAMP, HIPAA)
• Exposure to other cloud platforms (Azure, GCP) is a plus
Application deadline 9-12-2025
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The SMX salary determination process takes into account a number of factors, including but not limited to, geographic location, Federal Government contract labor categories, relevant prior work experience, specific skills, education and certifications. At SMX, one of our Core Values is to Invest in Our People so we offer a competitive mix of compensation, learning & development opportunities, and benefits. Some key components of our robust benefits include health insurance, paid leave, and retirement.
At SMX®, we are a team of technical and domain experts dedicated to enabling your mission. From priority national security initiatives for the DoD to highly assured and compliant solutions for healthcare, we understand that digital transformation is key to your future success.
We share your vision for the future and strive to accelerate your impact on the world. We bring both cutting edge technology and an expansive view of what’s possible to every engagement. Our delivery model and unique approaches harness our deep technical and domain knowledge, providing forward-looking insights and practical solutions to power secure mission acceleration.
SMX is an Equal Opportunity employer including disabilities and veterans.
Selected applicant may be subject to a background investigation and/or education verification.
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What We Do
SMX is a global technology and advanced engineering provider specializing in Cloud Solutions, C5ISR, and Advanced Engineering / IT. Our tradition of delivering innovative, technical solutions dates back to 1995, however, you may know us better by one of our legacy company names: Trident Technologies, Smartronix, Datastrong, or C2S Consulting Group. With the support of OceanSound Partners, our private equity investment sponsor, we began operating as one business starting in 2019 and became SMX in 2021. We operate in close proximity to our clients around the globe and have core locations in Alabama, California, the DC Metro, Florida, Hawaii, Maryland, and Massachusetts.
Today, as SMX, we are one team and together empower government and commercial enterprises to become more effective, innovative, and resilient, no matter what challenges they face.
SMX offers competitive benefits, excellent work environments, and growth opportunities for our employees while continuing to expand operations and support our communities. We have more than 25 years of rapid and consistent growth with continuous recognition as an employer-of-choice technology company. In addition, we have earned coveted industry quality and business certifications; have a strong commitment to business partnerships, ethics, compliance, and sustainability; and have a multitude of premier contracting vehicles. The combination of these attributes allows us to provide sound, repeatable business solutions yet remain flexible and agile to quickly adapt to specific customer requirements.
Committed to ensuring the highest levels of customer satisfaction, SMX is structured around the programs and technologies we support to provide optimal and seamless operations. We have maintained a reputation for excellence, helping to assure the missions of our Department of Defense, Public Sector, Fortune 1000, and other Government and commercial customers.
