Technical Web Associate

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. 

Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.

We are seeking a detail-oriented Technical Web Associate Contractor to support the Organic Growth team at Hims & Hers. This role will focus on maintaining, optimizing, and enhancing content across our websites to improve SEO performance, user experience, and accuracy. The ideal candidate is technically savvy, highly detail-oriented, and comfortable working in Contentful to execute a wide range of technical and optimization tasks. This person will collaborate closely with the Editorial, Engineering, Product, and Content teams to ensure seamless execution and alignment across initiatives.

This is a temporary, non-permanent position. The Content Operations Specialist will provide temporary backfill support to the Organic Growth team for approximately six months, averaging 10-15 hours a week. This is an exciting opportunity to gain hands-on experience in a high-growth company and leader in the health and wellness industry.

• Build and manage CTA modules to drive engagement and conversions

• Support A/B testing to measure and validate content enhancements and optimizations

• Add imagery and embed videos to improve the quality and richness of existing content

• Oversee site infrastructure updates and drive technical site enhancements

• Build and configure new content types within Contentful

• Perform audits of existing content to identify and remove outdated elements, including sunsetted products, brand ambassadors, images, and claims, ensuring accuracy and compliance

• Implement schema updates to improve structured data and search visibility

• Conduct site crawls to identify technical issues and SEO opportunities

• Support on other technical initiatives as needed

• 1+ years of web publishing and content management experience

• Knowledge of Contentful, with advanced proficiency in content creation, editing, and administration

• Ability to navigate CMS interfaces, troubleshoot issues, and provide comprehensive training to users at all skill levels

• Strong understanding of SEO best practices and technical SEO fundamentals

• Familiarity with project management and collaboration tools such as Confluence, JIRA, Slack, and Monday.com to track progress and collaborate effectively with team members

• A service-oriented mindset; you work quickly and collaboratively on technical projects and provide an informed perspective on web best practices

• Motivation to work hard in a fast-paced environment, with the ability to balance numerous priorities and demands

• Experience in AEO (Answer Engine Optimization) and GEO (Generative Engine Optimization), considered a strong plus

We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match.

Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [email protected] and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address.

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