Technical Training Specialist III / Sr. Technical Training Specialist I – Biologics Manufacturing

Posted 3 Days Ago
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Triangle Trailer Park, Township of Jacksonville, NC, USA
In-Office
77K-127K Annually
Senior level
Biotech
The Role
Develop and improve technical training programs, qualification pathways, and curricula for biologics manufacturing personnel. Deliver instructor-led, virtual, hands-on, and on-the-job training; assess capability gaps; manage LMS records and compliance metrics; and support onboarding, investigations, CAPAs, change controls, audits, and inspection readiness. Partner with engineering, facilities, validation, automation, reliability, and site leadership teams to strengthen technical skills, knowledge management, succession planning, and workforce development.
Summary Generated by Built In

About this role

At Biogen, our commitment to excellence begins with building the capabilities of our people. As a Technical Training Specialist, you will play a critical role in developing and sustaining a highly skilled workforce at our biologics manufacturing site. You will partner closely with various functions including Engineering, Facilities, Validation, Automation, Reliability, and Site Leadership teams to design, implement, and continuously improve technical training programs that support safe, reliable, and compliant operations.


This role combines training strategy, instructional delivery, and workforce capability development to ensure technical professionals are equipped with the skills needed to operate, maintain, troubleshoot, and improve complex biopharmaceutical manufacturing systems. You will help cultivate a learning culture that accelerates employee development, supports operational excellence, and enables the successful delivery of therapies for patients.

 

What you'll do

  • Lead the development, deployment, and continuous improvement of training programs, qualification pathways, and technical learning curricula.
  • Partner with SMEs to create and maintain training content for various technical areas such as equipment, utilities, automation systems, reliability programs, maintenance strategies, and engineering processes.
  • Facilitate instructor-led, virtual, hands-on, and On-the-Job Training (OJT) programs for engineering and technical personnel.
  • Develop competency-based qualification programs that ensure employees achieve and maintain critical technical skills.
  • Conduct training needs assessments to identify capability gaps and align learning solutions with site and departmental goals.
  • Support onboarding programs for new employees, helping accelerate technical proficiency and integration into site operations.
  • Utilize learning management systems and training effectiveness metrics to monitor compliance, qualification status, and program performance.
  • Support investigations, CAPAs, change controls, and continuous improvement initiatives by providing training expertise and performance improvement recommendations.
  • Partner with site leadership to strengthen technical knowledge management, succession planning, and workforce development strategies.
  • Contribute to inspection readiness by ensuring training programs meet cGMP, regulatory, and business requirements.

 

Who you are

You are passionate about developing technical talent and enabling high-performing organizations. You bring strong organizational skills, a continuous improvement mindset, and the ability to influence learning and performance across a dynamic manufacturing environment.

 

Technical Training Specialist III - Required skills: (Comp Range: $77,000.00 - $100,000.00)

  • Bachelor’s degree from an accredited college or university
    • Direct experience may be considered in lieu of a degree
  • At minimum 2 years of experience in training and/or instructional delivery in a manufacturing environment
  • Experience administering training programs, including OJT and certification processes
  • Familiarity with learning management systems (LMS) and training tools, preferably Veeva and Articulate
  • Knowledge of regulatory requirements (e.g., cGMP) and training compliance standards
  • Strong organizational skills and attention to detail in documentation and tracking
  • Demonstrated ability to collaborate across cross-functional teams
  • Problem-solving skills with the ability to support and influence process improvements

 

Sr. Technical Training Specialist I - Required skills: (Comp Range: $98,000.00 - $127,000.00)

  • Bachelor’s degree from an accredited college or university
    • Direct experience may be considered in lieu of a degree
  • At minimum 3 years of experience in training and/or instructional delivery in a biotech/pharmaceutical manufacturing environment
  • Experience in pharmaceutical or highly regulated manufacturing environments
  • Demonstrated ability to administering training programs, including OJT and certification processes
  • Familiarity with learning management systems (LMS) and training tools, preferably Veeva and Articulate
  • Knowledge of regulatory requirements (e.g., cGMP) and training compliance standards
  • Strong organizational skills and attention to detail in documentation and tracking
  • Demonstrated ability to collaborate across cross-functional teams
  • Problem-solving skills with the ability to support and influence process improvements

 

Preferred skills

  • Knowledge of adult learning principles and instructional design
  • Experience supporting audits, inspections, and quality events
  • Ability to develop engaging training materials across multiple delivery formats


 

Job Level: Professional


Additional Information

The base compensation range for this role is: $77,000.00-$100,250.00


Base salary offered is determined through an analytical approach utilizing a combination of factors including, but not limited to, relevant skills & experience, job location, and internal equity.


Regular employees are eligible to receive both short term and long-term incentives, including cash bonus and equity incentive opportunities, designed to reward recent achievements and recognize your future potential based on individual, business unit and company performance. 


In addition to compensation, Biogen offers a full and highly competitive range of benefits designed to support our employees’ and their families physical, financial, emotional, and social well-being; including, but not limited to:

  • Medical, Dental, Vision, & Life insurances
  • Fitness & Wellness programs including a fitness reimbursement 
  • Short- and Long-Term Disability insurance
  • A minimum of 15 days of paid vacation and an additional end-of-year shutdown time off (Dec 26-Dec 31)
  • Up to 12 company paid holidays + 3 paid days off for Personal Significance 
  • 80 hours of sick time per calendar year
  • Paid Maternity and Parental Leave benefit 
  • 401(k) program participation with company matched contributions
  • Employee stock purchase plan 
  • Tuition reimbursement of up to $10,000 per calendar year 
  • Employee Resource Groups participation

Why Biogen?

We are a global team with a commitment to excellence, and a pioneering spirit. As a mid-sized biotechnology company, we provide the stability and resources of a well-established business while fostering an environment where individual contributions make a significant impact. Our team encompasses some of the most talented and passionate achievers who have unparalleled opportunities for learning, growth, and expanding their skills. Above all, we work together to deliver life-changing medicines, with every role playing a vital part in our mission. Caring Deeply. Achieving Excellence. Changing Lives.


At Biogen, we are committed to building on our culture of inclusion and belonging that reflects the communities where we operate and the patients we serve. We know that diverse backgrounds, cultures, and perspectives make us a stronger and more innovative company, and we are focused on building teams where every employee feels empowered and inspired. Read on to learn more about our Biogen.


All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, marital status, race, color, national origin, ancestry, ethnicity, religion, age, veteran status, disability, genetic information or any other basis protected by federal, state or local law. Biogen is an E-Verify Employer in the United States.



Skills Required

  • Bachelor's degree from an accredited college or university
  • Direct experience may be considered in lieu of a bachelor's degree
  • At least 2 years of training and/or instructional delivery experience in a manufacturing environment for the Technical Training Specialist III level
  • At least 3 years of training and/or instructional delivery experience in a biotech or pharmaceutical manufacturing environment for the Senior Technical Training Specialist I level
  • Experience in pharmaceutical or highly regulated manufacturing environments
  • Experience administering training programs, including on-the-job training and certification processes
  • Familiarity with learning management systems and training tools, preferably Veeva and Articulate
  • Knowledge of regulatory requirements such as cGMP and training compliance standards
  • Strong organizational skills and attention to detail in documentation and tracking
  • Ability to collaborate across cross-functional teams
  • Problem-solving skills and ability to support and influence process improvements
  • Knowledge of adult learning principles and instructional design
  • Experience supporting audits, inspections, and quality events
  • Ability to develop engaging training materials across multiple delivery formats

Biogen Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Biogen and has not been reviewed or approved by Biogen.

  • Fair & Transparent Compensation — Pay is generally positioned as competitive and often perceived as fair across roles, with total compensation framed as strong when bonus and equity are included. Compensation sentiment is described as above-average overall, though it varies by function and business cycle.
  • Equity Value & Accessibility — Equity programs are repeatedly highlighted as a meaningful part of the total package, including stock programs and an employee stock purchase plan. Equity and bonus elements are portrayed as important contributors to feeling well rewarded beyond base pay.
  • Leave & Time Off Breadth — Time-off benefits are described as distinctive, including a year-end shutdown and a paid sabbatical after extended tenure. Vacation, holidays, sick time, and personal-significance days are also presented as supportive of work-life needs.

Biogen Insights

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The Company
HQ: Cambridge, MA
9,575 Employees
Year Founded: 1978

What We Do

Through cutting-edge science and medicine, Biogen discovers, develops and delivers innovative therapies worldwide for people living with serious neurological and neurodegenerative diseases. Founded in 1978, Biogen is a pioneer in biotechnology and today the Company has the leading portfolio of medicines to treat multiple sclerosis, has introduced the first and only approved treatment for spinal muscular atrophy, and is at the forefront of neurology research for conditions including Alzheimer’s disease, Parkinson’s disease and amyotrophic lateral sclerosis. Biogen also manufactures and commercializes biosimilars of advanced biologics. With approximately 7000 people worldwide, we are truly a global organization, headquartered in Cambridge, Massachusetts, which is also home to our research operations. Our international headquarters are based in Zug, Switzerland and we have world-class manufacturing facilities in North Carolina and Denmark. We offer therapies globally through direct affiliate presence in 30 countries and a network of distribution partners in over 50 additional countries. For more information, please visit www.biogen.com. Follow us on social media – Twitter, LinkedIn, Facebook, YouTube.

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